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Client Support Manager
2 weeks ago
- Lead and manage a team of Team Leaders, providing guidance, support, and mentorship to ensure optimal performance and professional development.
- Develop and implement strategies to achieve KPIs, such as customer satisfaction, response time, first contact resolution, and other relevant metrics.
- Collaborate with cross-functional teams, including Operations, Sales, and Product, to continuously improve customer support processes and enhance customer experience.
- Analyze customer feedback and identify areas for improvement, implementing necessary measures to address concerns and enhance customer satisfaction.
- Maintain a customer-centric approach throughout all support channels, ensuring prompt and effective resolution of customer issues and inquiries.
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Client Solutions Manager
2 weeks ago
Cairo, Cairo, Egypt Aleph Full timeAre you ready to join our digital revolution journey?Aleph represents the world's leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...
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Client Solutions Manager
4 weeks ago
Cairo, Cairo, Egypt Aleph Full timeAre you ready to join our digital revolution journey?Aleph represents the world's leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...
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Client Support specialist
2 weeks ago
Cairo, Cairo, Egypt Rekrut by Talent 360 egypt Full timeRIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS- Missions : laborer et actualiser les processus m tier et support de l entreprise ; Formaliser les logigrammes de processus m tier et support ainsi que les mod les de donn es associ s (Enregistrements) au...
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Client Executive
4 weeks ago
Cairo, Cairo, Egypt Marsh Full timeMarsh is seeking candidates for the following position based in the Egypt office:Client Executive - RMP What you will be rewarded with: Developmental opportunities to grow internally. Gain professional experience in a truly global company that is reshaping the industry. Benefit from a collaborative approach with in-country specialists to assist you in...
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Client Solutions Manager
2 weeks ago
Cairo, Cairo, Egypt Aleph Full timeWe are seeking a highly motivated and experienced Client Solution Manager to join our Google team in MENA We are looking for an entrepreneurial and dedicated professional. The ideal candidate will have a strong understanding of digital and the performance agency landscape in MENA and be able to understand the needs of agencies and marketers in order to...
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Client Solutions Manager
4 weeks ago
Cairo, Cairo, Egypt Aleph Full timeWe are seeking a highly motivated and experienced Client Solution Manager to join our Google team in MENA We are looking for an entrepreneurial and dedicated professional. The ideal candidate will have a strong understanding of digital and the performance agency landscape in MENA and be able to understand the needs of agencies and marketers in order to...
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Client Partner
2 weeks ago
Cairo, Cairo, Egypt Aleph Full timeAre you ready to join our digital revolution journey?Aleph represents the world's leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...
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Client Partner
4 weeks ago
Cairo, Cairo, Egypt Aleph Full timeAre you ready to join our digital revolution journey?Aleph represents the world's leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...
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Client Technical Architect
2 weeks ago
Cairo, Cairo, Egypt Evolvice GmbH Full timeLocation: Egypt / Cairo Governorate, EG Employment Type: Full Time Job ID: 33680Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its' clients path to digital...
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Facilities Management Support-p1
2 weeks ago
Cairo, Cairo, Egypt JLL Full timeJLL supports the Whole You, personally and professionally.JOB DESCRIPTIONJob TitleAssistant Facilities Manager Department/Client AccountWork Dynamics/ P&G - Cairo GO - EgyptLine ManagerHany El SayedNumber of SubordinatesNAJob Summary/GoalsClient Relationship - ensure that on site Client's expectations are proactively metSite Operations Management -...
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Cairo, Cairo, Egypt Foundever™ Full timeAbout Foundever™Foundever™ is a prominent player in the customer experience (CX) sector. With a workforce of over 170,000 globally, we power exceptional experiences for more than 750 top-notch and digitally savvy brands worldwide. Our cutting-edge CX solutions, technology, and expertise are tailored to meet our clients' operational requirements and...
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Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
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Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
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Client Delivery Manager
2 weeks ago
Cairo, Cairo, Egypt SAP Egypt Full timeJob Title: .NET Core Full Stack Technical Lead Location Fountain Valley, CA(ONSITE) Day 1 Onsite Immediate Urgent Positions FTE ONLY Key Responsibilities: Lead the technical design, development, testing, and deployment of high-quality web applications using .NET Core technologies Work collaboratively with other technical leads, architects, and...
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Sales Support Coordinator
2 weeks ago
Cairo, Cairo, Egypt IQVIA Full timeJob Profile Summary_The Sales Operations Coordinator plays a crucial role in supporting sales and commercial teams by managing various client- related affairs, generating management reports and sales forecasts, supporting finance collections, and driving operational efficiency.Responsibilities Essential Functions_Client Affairs Support: Providing endtoend...
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Application Support Manager
2 weeks ago
Cairo, Cairo, Egypt Envision Employment Solutions Full timePurely Automotive Recruitment proudly offers an excellent opportunity for a Light Commercial Vehicle Technician to join our client and their team based in Truro, Cornwall. Hours of work for this Light Commercial Vehicle Technician position are: Monday to Friday 7.00am 3.30pm, with alternate weeks 10.30am - 7.00pm & Saturdays on a rota: 8.00am 1.00pm....
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Technical Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...
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Business Support, Facilities Support
2 weeks ago
Cairo, Cairo, Egypt JLL Full timeJLL supports the Whole You, personally and professionally.Responsibilities:Job Title: Business Support LiaisonJob Summary: We are seeking a proactive and detail-oriented Business Support professional to support our clients Corporate Services (CS) operations team on a 6 month secondment appointment. You will be responsible for coordinating with our...
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IT Help Desk Support
2 weeks ago
Cairo, Cairo, Egypt Egybell Full timeEgyBell is HiringTitle: IT Help Desk SupportResponsibilities:Deploy updates and security patch: Responsible for the support, ongoing maintenance, administration & troubleshooting of BigFix environment, including patch management, software standardization, Fixlets / Tasks/Baselines/Analyses/Actions creation, creating web reports filters, schedule reports,...
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Customer Support Advisor
2 weeks ago
Cairo, Cairo, Egypt 3D Diagnostix Full timeResponsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company's servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates & undergraduates...