English Technical Support
2 weeks ago
Company Description
ETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East. Known for its focus on delivering innovative, value-driven solutions, the company tailors its offerings to align with the unique business needs of its clients, helping them focus on their core operations. With global coverage and cultural awareness, ETISAL strives to provide first-class quality services that exceed expectations. The company prioritizes transparency, flexibility, integrity, and excellence while valuing human capital and leveraging state-of-the-art technologies to better serve its clients and their customers.
Role Description
We are seeking an English Technical Support professional for a full-time on-site role located in Cairo. The role involves providing support to customers through written communication channels, resolving technical queries, and ensuring a seamless customer experience. You will collaborate with team members to troubleshoot issues and provide guidance, as well as continuously support knowledge transfer and improvement in communication processes to enhance customer satisfaction.
Qualifications
**Technical Support Agents .
Technical graduates
English level B2
No experience needed
Location: Maadi
Salary: 11K – 14K EGP (based on English level)
Shifts: Rotational – last shift ends 10 PM
2 Days off
Monthly incentives**
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