Chat Technical Support
2 days ago
Company Description
ETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, offering cutting-edge, customized solutions to meet the unique business needs of its clients. With years of experience, the company is committed to helping clients focus on their core business while providing exceptional customer support. Through global reach and technological sophistication, ETISAL International strives to exceed client expectations and adapt to diverse cultures. With a strong emphasis on quality, innovation, and integrity, the organization is dedicated to enhancing management and operational standards across industries.
Role Description
This full-time, on-site role is located in Cairo and focuses on providing Chat Technical Support with zero voice calls. The employee will assist customers by troubleshooting and solving technical issues while delivering exceptional customer support through written communication. Additionally, responsibilities include analyzing customer needs, ensuring timely issue resolution, and maintaining high levels of customer satisfaction.
Qualifications
**Technical Support Agents .Just Chat .No Calls
Technical graduates ( Technical colleges)
English level B2
No experience needed
Location: Maadi
Salary: 11K – 14K EGP (based on English level)
Shifts: Rotational – last shift ends 10 PM
2 Days off
Monthly incentives
Attendance allowance**
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