Chat Technical Support

2 days ago


Cairo, Cairo, Egypt ETISAL International Group Full time

Company Description

ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We understand the importance of the "Customer" and provide customized, innovative BPO services to address unique business needs. Our focus on deep cultural understanding, global coverage, and industry best practices ensures first-class quality and enhances the value for our clients. We are committed to transparency, flexibility, integrity, passion to serve, and exceeding our clients' expectations.

Role Description

This is a full-time on-site role located in Cairo for a Chat Technical Support (Non-voice Account) English role. The Chat Technical Support representative will be responsible for providing technical support to customers via chat, troubleshooting issues, ensuring customer satisfaction, and resolving technical problems. The role involves interacting with customers to understand their needs, analyzing issues, and delivering effective solutions promptly.

Qualifications

**Technical Graduate with English (B2)

Salary: 11,000 – 14,000 EGP (based on English level)

Shifts till 10 PM

Transportation provided

2 days off weekly

Location: Maadi, Cairo**



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