Technical Support
7 days ago
Company Description
ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. The company is dedicated to delivering high-value, innovative BPO services tailored to meet the unique needs of each customer. With years of expertise in serving various customer bases, ETISAL International strives to provide first-class quality services, leveraging state-of-the-art technologies and best practices. The company is committed to exceeding client expectations through transparency, flexibility, integrity, and a passion to serve.
Role Description
This is a full-time on-site role for a Technical Support (Chat Account) with English B2 proficiency, located in Cairo. As a Technical Support representative, you will be responsible for providing chat-based customer support, troubleshooting technical issues, and ensuring customer satisfaction. Your day-to-day tasks will involve addressing customer inquiries, resolving technical problems, and maintaining a high level of service quality.
Qualifications
**Technical Support
-Chat Support
What We Offer:
Rotational shifts (last shift ends at 10 PM)
2 days off weekly
Salary: 11K – 14K (based on English level)
Training paid
Transportation provided
Location: Maadi**
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