Technical Support

24 hours ago


Cairo, Cairo, Egypt ETISAL International Group Full time

Company Description

ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients in the Middle and Far East. With years of expertise, ETISAL specializes in delivering customized, innovative solutions tailored to meet the unique business needs of its clients. The company's mission is to support clients in focusing on their core businesses by handling their outsourcing requirements with excellence and attention to detail. Through global reach and deep cultural understanding, ETISAL prioritizes exceeding client expectations with high-quality service, meaningful human capital development, and state-of-the-art technologies. The team is committed to transparency, flexibility, integrity, and passion in every aspect of its operations.

Role Description

This is a full-time, on-site role located in Cairo for a Technical Support (Handling WhatsApp) English Account professional. The role involves providing exceptional customer support through WhatsApp, addressing customer queries, troubleshooting technical issues, ensuring resolution of problems, and maintaining high levels of customer satisfaction. The Technical Support Specialist will act as a key representative of the company, offering timely and efficient service to meet customer needs.

Qualifications
**Technical Support Agents . Nonvoice

Technical graduates

English level B2

No experience needed

Location: Maadi

Salary: 11K – 14K EGP (based on English level)

Shifts: Rotational – last shift ends 10 PM

2 Days off

Monthly incentives**


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