Technical Support

11 hours ago


Cairo, Cairo, Egypt ETISAL International Group Full time

Company Description

ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. With years of expertise, we deliver high-value, innovative BPO services tailored to meet the unique needs of each customer. Our commitment to first-class quality, industry best practices, and state-of-the-art technologies ensures we help our clients focus on their core business while enhancing the customer experience. We continuously work to improve our management and operational standards to exceed our clients' expectations.

Role Description

This is a full-time on-site role located in Cairo for a Technical Support Agent (WhatsApp Account) - English. The Technical Support Agent will be responsible for providing exceptional customer support, addressing inquiries, and resolving technical issues through WhatsApp. Daily tasks include troubleshooting technical problems, ensuring customer satisfaction, and maintaining high standards of service. The role requires a strong ability to analyze and solve technical issues efficiently.

Qualifications

Technical Support Agents ( Non-Voice Account )

English B1+

Rotational shifts (last shift ends at 10 PM)

2 days off

Salary 11,000 up to 14,000 based on English level

Attendance allowance

Monthly incentives

Location/ Maadi


  • Technical Support

    6 days ago


    Cairo, Cairo, Egypt ETISAL International Group Full time 104,000 - 140,000 per year

    Company DescriptionETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with extensive expertise in delivering high-value, innovative BPO services. Our vision is to be industry leaders by providing customized solutions tailored to each customer's outsourcing needs, helping them focus on their...

  • Technical Support

    6 days ago


    Cairo, Cairo, Egypt ETISAL International Group Full time 104,000 - 140,000 per year

    Company DescriptionETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. The company is dedicated to delivering high-value, innovative BPO services tailored to meet the unique needs of each customer. With years of expertise in serving various customer bases, ETISAL International strives to provide...

  • Technical Support

    11 hours ago


    Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients in the Middle and Far East. With years of expertise, ETISAL specializes in delivering customized, innovative solutions tailored to meet the unique business needs of its clients. The company's mission is to support clients in focusing on their...

  • Technical Support

    6 days ago


    Cairo, Cairo, Egypt ETISAL International Group Full time 12,000 - 36,000 per year

    Company DescriptionETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We understand the importance of the customer and strive to deliver high value-based, distinct, and innovative BPO services. We customize solutions that uniquely meet each customer's outsourcing business needs, allowing...

  • Technical Support

    5 days ago


    Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We prioritize the "Customer" and strive to deliver high value-based, innovative BPO services to meet unique business needs. Our focus is on providing customized solutions that help clients concentrate on their core businesses...

  • Technical Support

    11 hours ago


    Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, offering specialized and innovative services tailored to meet each client's unique business needs. By focusing on customized solutions, the company helps clients enhance their core operations and better serve their...


  • Cairo, Cairo, Egypt DMA for Design and Engineering Consultancy Full time 30,000 - 60,000 per year

    Company DescriptionDMA is a leading multi-disciplinary consulting firm with over 15 years of expertise, specializing in Architecture, Urban Planning, Interior Design, Structure, MEP, Infrastructure, and Construction Supervision. With a team of more than 250 professionals, DMA delivers projects across diverse sectors, including mixed-use developments,...

  • Technical Support

    6 days ago


    Cairo, Cairo, Egypt SABA Integration Full time 120,000 - 180,000 per year

    Position Overview:We are seeking a highly motivated and experienced Technical Support & Implementation Manager to lead, mentor, and manage a dynamic team of engineers in a system integrator company specializing in ICT and Light Current solutions. The ideal candidate will oversee the implementation and customer support operations, ensuring projects are...


  • New Cairo, Cairo, Egypt cccccc Full time 40,000 - 60,000 per year

    Qsource is now hiring an #IT_Technical_Supportfor avery well-known company located in New CairoJob Tasks, Responsibilities and Duties:Install, configure, and maintain PCs, printers, and peripheral devices.Troubleshoot and resolve technical issues related to hardware, software, and network systems.Provide user support and guidance for technical challenges or...

  • Technical Support

    5 days ago


    Cairo, Cairo, Egypt Capgemini Full time 20,000 - 60,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...