Chat Technical Support Agent

4 days ago


Cairo, Cairo, Egypt ETISAL International Group Full time 30,000 - 168,000 per year

Company Description

ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients in the Middle and Far East. With a strong focus on delivering customized solutions, ETISAL tailors its services to meet the unique business needs of customers, allowing them to focus on their core operations. The company prioritizes innovation, quality, and cultural understanding to ensure superior customer service. ETISAL integrates industry best practices and cutting-edge technologies to enhance client value and exceed expectations. Dedicated to transparency, flexibility, integrity, and excellence, ETISAL continues to lead in providing high-value BPO services.

Role Description

This is a full-time on-site role for a Chat Technical Support Agent, located in Cairo. The role involves providing chat-based customer support, resolving technical issues, ensuring customer satisfaction, and delivering high-quality assistance without handling calls. Responsibilities include troubleshooting customer inquiries, analyzing technical problems, and maintaining customer relationships through effective communication and solutions.

Qualifications

WhatsApp_Support Team No calls. Just chat "English"

Technical Support Agents .

Technical graduates

English level B2

No experience needed

Location: Maadi

Salary: 11K – 14K EGP (based on English level)

Shifts: Rotational – last shift ends 10 PM

2 Days off

Monthly incentives



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