Technical Support Agent
6 days ago
Company Description
ETISAL International is a leading Business Process Outsourcing (BPO) company in the Middle and Far East. We understand the importance of the customer and strive to deliver high value-based, distinct, and innovative BPO services. Our goal is to customize solutions that uniquely meet each customer's outsourcing business needs, enabling them to focus on their core businesses. ETISAL International is committed to first-class quality, increasing client value, and implementing industry best practices and state-of-the-art technologies.
Role Description
This is a full-time on-site role located in Cairo for a Technical Support (Chat/WhatsApp) - English B2. The primary responsibilities include providing technical support, troubleshooting issues, assisting customers through chat and WhatsApp, and ensuring customer satisfaction. The Technical Support representative will analyze and resolve customer queries, deliver prompt solutions, and maintain high standards of professionalism and service quality.
Qualifications
**Technical Support Agents (Non- Voice )
Positions:
-Chat Support
-What'sApp
What We Offer:
Rotational shifts (last shift ends at 10 PM)
2 days off weekly
Salary: 11K – 14K (based on English level)
Transportation provided
Location: Maadi**
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