WhatsApp Technical Support Agent

1 day ago


Cairo, Cairo, Egypt ETISAL International Group Full time

Company Description

ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We focus on providing high-value, customized BPO services to meet the unique needs of each customer. With a commitment to first-class quality, we strive to enhance our management and operational standards, ensuring we exceed our clients' expectations. Our mission is to support our clients in focusing on their core businesses by offering top-notch, innovative solutions.

Role Description

This is a full-time, on-site role located in Cairo for a WhatsApp Technical Support Agent (English Account). The agent will be responsible for providing customer support via WhatsApp, ensuring customer satisfaction, and delivering technical support by troubleshooting issues and resolving them efficiently. The agent will also analyze and address inquiries, offering solutions to customers' technical problems.

Qualifications

**Technical Support (Nonvoice)

Technical Graduates with English B1+

Salary: 11,000–14,000 based on English level

Shifts till 10:00 PM

Transportation Provided

2 Days Off

Location: Cairo,Maadi**



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