Chat support

1 week ago

Cairo, Cairo, Egypt NEXperience Full time 15,000 - 30,000 per year

Company Description

NEXperience is a CX innovation company committed to redefining customer engagement for global brands. By integrating top-tier talent, advanced AI technologies, and profound industry knowledge, NEXperience provides cutting-edge solutions in customer support, digital sales, and back-office operations. Specializing in industries like healthcare, tech, education, and e-commerce, the company delivers scalable, HIPAA and GDPR-compliant services while achieving significant cost savings. Trusted by both emerging startups and established leaders, NEXperience operates 24/7 from Egypt to serve global clients with flexibility and unmatched quality.

Role Description

This is a full-time, on-site role located in Cairo for a Chat Support - Medical Advisor. The role involves providing professional and timely medical advice via chat to assist customers, reviewing and interpreting medical information, and collaborating with cross-functional teams for enhanced customer support. The advisor will also ensure compliance with medical guidelines and industry standards while maintaining confidentiality and exceptional customer service.

Qualifications

  • Expertise in Medicine and Medical Affairs, with the ability to address medical inquiries accurately and professionally.
  • Background in Medical Education and Research, including the ability to simplify complex medical data for customer understanding.
  • Knowledge of Market Access and the healthcare industry landscape.
  • Strong communication and interpersonal skills for effective and empathetic engagement with customers.
  • Proficiency in operating within HIPAA and GDPR-compliant environments.
  • Ability to work collaboratively within a multidisciplinary team, meeting deadlines and ensuring high service standards.
  • Bachelor's degree in Medicine, Pharmacy, or a related healthcare field is required.
  • Prior experience in medical advisory roles or a similar capacity is an advantage.

  • Chat Support Specialist

    6 days ago

    Cairo, Cairo, Egypt MICO WORLD Full time

    Company DescriptionMICO WORLD is an Internet company specializing in the social entertainment industry, known for applications like MICO, YoHo, TopTop, and SUGO. With an extensive presence in markets such as the Middle East, Southeast Asia, North America, Japan, and Korea, our business spans over 150 countries and regions. We have a global user base with...

  • Chat Support Specialist

    1 week ago

    Cairo, Cairo, Egypt MICO WORLD Full time 12,000 - 36,000 per year

    Company DescriptionMICO WORLD is an Internet company specializing in the social entertainment industry. We have launched a variety of social entertainment applications, including MICO, YoHo, TopTop, and SUGO. Our presence extends to markets in the Middle East, Southeast Asia, North America, Japan, and Korea. Operating in more than 150 countries and regions,...

  • Chat Technical Support

    7 hours ago

    Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We understand the importance of the "Customer" and provide customized, innovative BPO services to address unique business needs. Our focus on deep cultural understanding, global coverage, and industry best practices...

  • Chat support

    1 week ago

    New Cairo, Cairo, Egypt ServiceFirst Full time 192,000 per year

    We are now hiringChat Agent with SHEIN in New CairoCompany Description*ServiceFirst CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagementQualifications for SHEIN account (Chat).-Grads only.-Must have experience Customer...

  • Chat Technical Support

    7 hours ago

    Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, offering cutting-edge, customized solutions to meet the unique business needs of its clients. With years of experience, the company is committed to helping clients focus on their core business while providing exceptional customer...

  • Chat Technical Support Agent

    1 week ago

    Cairo, Cairo, Egypt ETISAL International Group Full time 11,000 - 14,000 per year

    Company DescriptionETISAL International Group is a leading Business Process Outsourcing (BPO) company operating in the Middle and Far East. With years of expertise, ETISAL delivers innovative and customized BPO solutions to meet the unique business needs of its clients, allowing them to focus on their core operations. The company emphasizes global coverage,...

  • Chat Technical Support Agent

    6 days ago

    Cairo, Cairo, Egypt ETISAL International Group Full time 30,000 - 168,000 per year

    Company DescriptionETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients in the Middle and Far East. With a strong focus on delivering customized solutions, ETISAL tailors its services to meet the unique business needs of customers, allowing them to focus on their core operations. The company prioritizes...

  • Medical advisor chat support

    1 week ago

    Cairo, Cairo, Egypt NEXperience Full time 90,000 - 120,000 per year

    Company DescriptionNEXperience is a CX innovation company that revolutionizes how global brands engage with their customers. Combining top-tier talent, advanced AI, and deep industry expertise, we offer scalable solutions in customer support, digital sales, and back-office operations. Specializing in industries such as healthcare, tech, education, and...

  • Live Chat

    6 days ago

    Cairo, Cairo, Egypt MICO WORLD MENA Full time

    Company DescriptionMICO WORLD, founded in 2014, is a leading global open social platform. We offer a variety of social products such as MICO, YoHo, TopTop, and Sugo, which include features like chatting, video and voice chat, live streaming, and games. With over 100 million users in more than 150 countries and regions, we are deeply involved in markets...

  • English Telesales Specialist – Chat

    2 days ago

    New Cairo, Cairo, Egypt Konecta Full time

    Position OverviewAs a Telesales Specialist (Chat) at Konecta, you will handle inbound chat interactions, identify customer needs, recommend the right products or services, and drive sales conversions. This role requires strong communication, a customer-first mindset, and the ability to work efficiently across multiple chat conversations in a fast-paced...