Branch Manager

3 hours ago

Al Mansurah, Dakahlia, Egypt SoficoPharm Full time

Key Responsibilities:

Sales & Business Development:

  • Execute the sales plan and strategy for the branch to achieve and exceed the assigned sales targets and objectives.
  • Monitor and supervise the achievement of the sales plan by the branch team leaders and medical representative
  • Monitor and supervise the coverage plan to ensure optimal market penetration and efficient territory management as directed by sales management.
  • Identify and target new key accounts and potential clients to expand the company's market share within the branch territory.
  • Monitor the growth rates of new suppliers (principals) and work on developing their sales potential.

Financial Management & Control:

  • Monitor, follow up, and ensure the collection and payment of open invoices within the month of sale.
  • Actively manage and follow up on client debtors, including resolving bounced cheque issues.
  • Monitor and control branch expenses by reviewing them with the assigned team leaders and supervisors.
  • Ensure the accuracy and health of the branch's documentary cycle (documentation and financial records).

Team Leadership & Communication:

  • Clearly communicate all instructions from upper management (e.g., regarding pricing, bonuses, quotas, returns) to the branch's team leaders, supervisors, and medical representatives.
  • Conduct random checks with representatives to ensure information has been received and understood clearly.
  • Foster and coordinate cooperation between the suppliers' scientific offices and the branch's sales team to enhance product knowledge and sales effectiveness.
  • Ensure team adherence to company work rules, sales instructions, and administrative policies.

Operations & Customer Relationship Management:

  • Follow up on slow-moving and obsolete stock (dead stock) and work on liquidating it in coordination with upper management requests.
  • Conduct random communication with a sample of customers to measure their satisfaction with the interaction and service provided by supervisors and sales/distribution representatives, and the speed of request execution.
  • Conduct field visits to key clients to assess the validity of their credit limits and the strength of the business relationship.
  • Oversee the creation and maintenance of a correct and comprehensive customer database for the branch.

Field Presence & Monitoring:

  • Be physically present at one of the assigned branches on a daily basis throughout the week, as coordinated with the Sales Director based on business requirements.
  • Conduct regular field visits with the sales team to coach them and monitor market conditions firsthand.

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