Branch Manager
6 days ago
Key Responsibilities:
1. Sales & Business Development:
Execute the sales plan and strategy for the branch to achieve and exceed the assigned sales targets and objectives.
Monitor and supervise the achievement of the sales plan by the branch team leaders and medical representatives.
Monitor and supervise the coverage plan to ensure optimal market penetration and efficient territory management as directed by sales management.
Identify and target new key accounts and potential clients to expand the company's market share within the branch territory.
2. Financial Management & Control:
Monitor, follow up, and ensure the collection and payment of open invoices within the month of sale.
Actively manage and follow up on client debtors, including resolving bounced cheque issues.
Monitor and control branch expenses by reviewing them with the assigned team leaders and supervisors.
3. Team Leadership & Communication:
Clearly communicate all instructions from upper management (e.g., regarding pricing, bonuses, quotas, returns) to the branch's team leaders, supervisors, and medical representatives.
Conduct random checks with representatives to ensure information has been received and understood clearly.
Foster and coordinate cooperation between the suppliers' scientific offices and the branch's sales team to enhance product knowledge and sales effectiveness.
4. Operations & Customer Relationship Management:
Follow up on slow-moving and obsolete stock (dead stock) and work on liquidating it in coordination with upper management requests.
Conduct random communication with a sample of customers to measure their satisfaction with the interaction and service provided by supervisors and sales/distribution representatives, and the speed of request execution.
Conduct field visits to key clients to assess the validity of their credit limits and the strength of the business relationship.
5. Field Presence & Monitoring:
Be physically present at one of the assigned branches on a daily basis throughout the week, as coordinated with the Sales Director based on business requirements.
Conduct regular field visits with the sales team to coach them and monitor market conditions firsthand.
Qualifications and Experience:
Bachelor's degree in pharmacy, Business Administration, or a related field. A degree in Pharmacy is highly preferred.
Minimum of 8-10 years of experience in pharmaceutical sales and management, with at least 5 years in a direct line management role (e.g., Area Manager, Branch Manager).
Proven track record of achieving sales targets and managing a branch's P&L.
Strong existing relationships with key pharmacies, distributors, and healthcare professionals in the assigned territory is a major plus.
Required Skills:
Exceptional leadership and people management skills.
Strong financial acumen and analytical skills.
Outstanding communication, negotiation, and interpersonal skills. (Fluent in Arabic & English)
Results-oriented with a proactive and problem-solving attitude.
High level of integrity and ethical standards.
Proficiency in MS Office (especially Excel) and CRM software.
Job Type: Full-time
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