Customer Service And Sales Representative

6 days ago

Al Mansurah, Dakahlia, Egypt Smart Technology Full time 120,000 - 240,000 per year

Company Description

Smart Technology is a leading provider of engineering training courses, such as embedded systems, solar energy, robotics, artificial intelligence, and mechanical design. Our company is dedicated to delivering excellent service as it forms the backbone of our offerings. By engaging with clients and tracking market trends, Smart Technology remains at the forefront of innovative training approaches to predict growth areas. We have branches across Egypt, including Alexandria, Cairo, 6 October, Mansoura, Tanta, and Kafr El-Sheikh.

Role Description

This is a full-time on-site role for a Customer Service and Sales Representative, located in Al Manşūrah. The representative will handle day-to-day tasks such as assisting customers, resolving inquiries, managing sales transactions, and maintaining detailed records. The role will also involve following up on leads, providing product information, and ensuring customer satisfaction.

Qualifications

  • Experience in Customer Service, Customer Support, and handling customer inquiries
  • Skills in Sales, Sales Techniques, and managing sales transactions
  • Proficiency in Communication, both written and verbal
  • Ability to keep detailed Records, Data Entry skills, and organizational skills
  • Problem-solving skills and the ability to resolve customer complaints efficiently
  • Ability to work on-site in Al Manşūrah
  • Previous experience in a similar role is a plus
  • A Bachelor's degree in Business, Marketing, or a related field

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