IT Technical Support Specialist

Job DescriptionDesigning and implementing performance management systems and processes, and setting performance expectations and goals for individuals, teams, and departments.Monitoring and evaluating performance against established metrics, developing KPIs, providing feedback, coaching, and support to improve performance.Identifying and addressing...

Technical Support Specialist JDKey Responsibilities:Provide advanced IT End-User Support for internal teams (laptops, printers, mobile devices, etc.).Log, categorize, and prioritize incidents and service requests using the ITSM.Install, configure, and troubleshoot Windows and macOS systems, Microsoft 365 applications, and collaboration tools (Teams,...

We Are HiringPosition: IT & Technical Support SpecialistLocation:Cairo, EgyptEmployment Type:Full-timeAbout the RoleWe're seeking a skilled IT & Technical Support Specialist to handle both customer-facing digitalplatform support and internal IT operations. You'll set up and train customers on their digitalplatforms while also ensuring the company's...

Company DescriptionAdamco Pharm is a fast-growing international pharmaceutical holding company based in Cairo, Egypt. The company is focused on managing international business and exploring new market opportunities to expand its volume of business. With a medical portfolio exceeding 100 products and more than 150 SKUs, Adamco Pharm owns a group of...

Company DescriptionTP is a global digital business services company that supports leading brands in streamlining operations through advanced, digitally-powered solutions. With a blend of global scale and local presence, TP is committed to making a positive impact on communities, clients, and the environment. The company focuses on delivering meaningful and...

Role DescriptionThis is a full-time on-site role for a Software Technical Support Specialist . As a Software Technical Support Specialist, you will be responsible for providing technical support, troubleshooting software issues, delivering excellent customer support, and ensuring customer satisfaction. You will analyze and resolve technical problems and...

Requirements and responsibilities**Job Description: Technical Support Specialist****Position Overview**We are seeking a motivated Technical Support Specialist to join our customer-focused IT support team. This entry-level role is perfect for someone with a customer service background who is passionate about technology and eager to build their career in...

Position Overview:We are seeking a motivated Technical Support Specialist to join our customer-focused IT support team. This entry-level role is perfect for someone with a customer service background who is passionate about technology and eager to build their career in technical support. You will be the first point of contact for our customers, providing...

Jadeer is hiring on behalf of one of our esteemed clients — a leading company specializing in security solutions and products, located in 10th of Ramadan City. About the Opportunity: IT Technical Support SpecialistYour mission as an IT Technical Support Specialist will be to deliver fast, reliable, and user-focused technical support across all departments....

Requirements and responsibilitiesTitle: Technical Support Specialist.Key Responsibilities:Troubleshoot and resolve technical problemsdocumenting ticket actions and resolutions.Classify, escalate and coordinate problem resolution.Communicate with users, working to ensure rapid resolution and offering training to other end-usersSupporting ERP systems (SAP &...