IT Technical Support
4 days ago
Company Description
Adamco Pharm is a fast-growing international pharmaceutical holding company based in Cairo, Egypt. The company is focused on managing international business and exploring new market opportunities to expand its volume of business. With a medical portfolio exceeding 100 products and more than 150 SKUs, Adamco Pharm owns a group of subsidiaries, including EGY Nile Pharm in Burkina Faso, Niger, and Mali, and Egypt Niger.
Role Description
This is a full-time, on-site role for an IT Technical Support Specialist located in Qesm El Sheikh Zaid. The IT Technical Support Specialist will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Day-to-day tasks include troubleshooting and diagnosing problems, resolving network issues, installing and configuring software and hardware, and maintaining IT documentation. Effective communication with employees to resolve their technical issues and ensuring the optimal performance of IT systems are key parts of the role.
Qualifications
- Strong background in Technical Support and Information Technology
- Proficient in Troubleshooting and diagnosing technical issues
- Excellent Communication skills
- Experience in Project Management
- Relevant certifications in IT or related fields are a plus
- Ability to work independently and as part of a team
- Bachelor's degree in Information Technology, Computer Science, or related field
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