Technical Support Specialist

6 days ago

New Cairo, Cairo, Egypt TP Full time 60,000 - 120,000 per year

Company Description

TP is a global digital business services company that supports leading brands in streamlining operations through advanced, digitally-powered solutions. With a blend of global scale and local presence, TP is committed to making a positive impact on communities, clients, and the environment. The company focuses on delivering meaningful and sustainable business services that drive value and innovation for customers worldwide.

Role Description

This is a full-time, on-site role for a Technical Support Specialist based in New Cairo. The Technical Support Specialist will handle daily tasks such as providing technical and customer support, troubleshooting technical issues, ensuring customer satisfaction, and maintaining a high standard of analytical problem-solving. The role involves interacting with customers to effectively resolve inquiries and deliver exceptional support experiences.

Qualifications

  • Experience in Technical Support and Troubleshooting
  • Strong Analytical Skills for problem-solving and issue resolution
  • Customer Support and Customer Satisfaction skills to ensure excellent client experiences
  • Effective communication and interpersonal skills
  • Ability to work on-site and collaborate within a team environment
  • Bachelor's degree in a related field or equivalent professional experience

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