Customer Support Specialist

6 days ago

New Cairo, Cairo, Egypt multinational Full time 60,000 - 120,000 per year

Role Description

This is a full-time on-site role for a Customer Support Specialist based in New Cairo. The Customer Support Specialist will handle customer inquiries, provide assistance, resolve issues, and ensure a high level of customer satisfaction. Key responsibilities include offering technical support, troubleshooting problems, and collaborating with internal teams to enhance service quality.

Qualifications

  • Strong Customer Support and Customer Satisfaction skills
  • Excellent Interpersonal Skills to effectively communicate and build relationships
  • Proficiency in handling Technical Support and troubleshooting
  • Analytical Skills to identify and address customer needs effectively
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Previous experience in a customer service or technical support role is a plus
  • Bachelor's degree in a related field or equivalent experience

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