IT & Technical Support Specialist

4 days ago


Cairo, Cairo, Egypt The Modern House for Publishing & Distribution Full time 30,000 - 60,000 per year

We Are Hiring

Position:
 IT & Technical Support Specialist

Location:
Cairo, Egypt

Employment Type:
Full-time

About the Role

We're seeking a skilled IT & Technical Support Specialist to handle both customer-facing digital

platform support and internal IT operations. You'll set up and train customers on their digital

platforms while also ensuring the company's hardware, software, and network systems are running

smoothly.

Key Responsibilities


• Set up and configure digital platforms for customers, ensuring full functionality.


• Provide troubleshooting support and training to customers on digital systems.


• Maintain company hardware and software, ensuring smooth day-to-day operations.


• Manage the internal network, firewall, and internet connectivity.


• Solve IT-related problems efficiently and document solutions.


• Act as the go-to resource for both staff and customers for technical support.

Qualifications & Skills


• Bachelor's degree in Computer Science, Information Technology, or related field.


• 2–4 years of experience in IT support, technical support, or systems administration.


• Strong knowledge of hardware, software, and network troubleshooting.


• Familiarity with firewalls, security protocols, and internet connectivity.


• Strong communication skills in English and Arabic.


• Ability to explain technical solutions clearly to non-technical users.

What We Offer


• Competitive salary package.


• A role combining customer-facing technical support and internal IT management.


• Professional development opportunities.


• Collaborative, supportive work environment.

How to Apply

Send your CV to: - with the subject line:
"IT & Technical Support Specialist"



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