IT & Technical Support Specialist
4 days ago
We Are Hiring
Position:
IT & Technical Support Specialist
Location:
Cairo, Egypt
Employment Type:
Full-time
About the Role
We're seeking a skilled IT & Technical Support Specialist to handle both customer-facing digital
platform support and internal IT operations. You'll set up and train customers on their digital
platforms while also ensuring the company's hardware, software, and network systems are running
smoothly.
Key Responsibilities
• Set up and configure digital platforms for customers, ensuring full functionality.
• Provide troubleshooting support and training to customers on digital systems.
• Maintain company hardware and software, ensuring smooth day-to-day operations.
• Manage the internal network, firewall, and internet connectivity.
• Solve IT-related problems efficiently and document solutions.
• Act as the go-to resource for both staff and customers for technical support.
Qualifications & Skills
• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2–4 years of experience in IT support, technical support, or systems administration.
• Strong knowledge of hardware, software, and network troubleshooting.
• Familiarity with firewalls, security protocols, and internet connectivity.
• Strong communication skills in English and Arabic.
• Ability to explain technical solutions clearly to non-technical users.
What We Offer
• Competitive salary package.
• A role combining customer-facing technical support and internal IT management.
• Professional development opportunities.
• Collaborative, supportive work environment.
How to Apply
Send your CV to: - with the subject line:
"IT & Technical Support Specialist"
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