Back Office Agents

6 days ago

Cairo, Cairo, Egypt ETISAL International Group Full time 15,000 - 30,000 per year

Job Details :

We're hiring back office agents (voice- non voice)

No rush account

Location: Abbassia, Cairo

Net Salary: EGP 15000

Working hours: 8+1H break

  • Rotational shifts

2 weeks Paid Training

Required English Level: B2

Role Description

This is a full-time, on-site role for Back Office Agents (voice and non-voice) located in Cairo, Egypt. The role involves managing and executing back-office operations, supporting customer service functions, and assisting in finance or sales-related tasks when needed. Responsibilities include efficient communication, data management, and providing solutions to support internal and external clients while ensuring a high standard of operational excellence.

Qualifications

  • Proficiency in Back Office Operations, ensuring smooth and accurate management of workflows and administrative tasks
  • Strong Communication and Customer Service skills for effective collaboration and customer interaction
  • Familiarity with Finance and Sales operations to support relevant processes and achieve organizational goals
  • Attention to detail, organizational skills, and the ability to work both independently and as part of a team
  • Flexibility to adapt to dynamic business needs and meet tight deadlines
  • Fluency in English; proficiency in additional languages is an advantage
  • Bachelor's degree or equivalent experience in a related field is preferred

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