Telesales Manager

2 days ago

Cairo, Cairo, Egypt 51Talk Full time $50,000 - $150,000 per year

Telesales Manager

Maadi, Cairo, Egypt (On-site)

About Us

51Talk is a global leader in online English education, connecting students and teachers through engaging one-on-one lessons.

As we scale our operations in Cairo, we are seeking a strategic and results-oriented
Telesales Manager
to oversee our growing sales department. In this pivotal role, you will define sales strategies, manage sales leadership talent, and drive revenue growth.

If you are a seasoned sales leader capable of building high-performance cultures and translating business goals into actionable sales plans, this is your opportunity to make a significant impact in a fast-scaling EdTech company.

What You'll Do

  • Strategic Sales Leadership:
    Develop and execute comprehensive telesales strategies to meet and exceed monthly, quarterly, and annual revenue targets.
  • Department Management:
    Oversee the daily operations of the sales floor, managing a structure of Team Leads and Course Consultants. Ensure the department runs efficiently and profitably.
  • Forecasting & Reporting:
    Analyze complex data sets to forecast sales trends, report on pipeline health to senior management, and adjust strategies based on real-time market feedback.
  • Process Optimization:
    Architect and refine sales workflows, CRM (Salesforce/HubSpot) utilizations, and Standard Operating Procedures (SOPs) to maximize conversion rates and minimize lead leakage.
  • Performance Management:
    Set rigorous KPIs and commission structures that align with company financial goals. Hold Team Leads accountable for their teams' performance.
  • Cross-Functional Alignment:
    Act as the primary liaison between Sales and Marketing to improve lead quality, and collaborate with Operations/CS to ensure a seamless customer lifecycle.

What We're Looking For

  • Education:
    Bachelor's degree in Business, Marketing, or related field.
  • Minimum
    5–7 years
    in telesales, business development, or customer acquisition.
  • At least
    3 years in a managerial role
    (managing Team Leads or teams of 15+ staff).
  • Industry Knowledge:
    Experience in
    EdTech, E-learning, or B2C
    is highly desirable.
  • Strategic Thinking:
    Proven ability to build sales forecasts, manage budgets, and design sales funnels.
  • Leadership:
    Strong executive presence with experience in hiring, training, and managing performance at a departmental level.
  • Communication:
    Native-level proficiency in Arabic and professional fluency in English.

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