Call Center Team Leader

Company DescriptionRAYA Customer Experience (RAYA CX) provides next-generation business process outsourcing and customer experience management services for clients across various industries. Since 2001, RAYA CX has been a trusted partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the...

We're looking for an experienced and motivatedSenior Call Center Specialistto join our travel and tourism company based in Dokki, Giza.Key Responsibilities:Manage and supervise the call center team to ensure smooth daily operations.Distribute tasks and monitor performance to achieve targets.Provide guidance, motivation, and support to team members.Handle...

*Key Responsibilities:*Supervise and support a team of call center agents handling inbound and outbound travel inquiries, reservations, and customer service.Monitor performance metrics (KPIs), such as call handling time, customer satisfaction scores, and conversion rates.Coach, mentor, and train new and existing agents to improve skills and product knowledge...

Company DescriptionTalent Synk is a leading recruitment company specializing in high-volume hiring for Egypt's top call centers. Our mission is to connect companies with top talent and empower candidates to find fulfilling careers in customer service. By providing pre-screened and qualified candidates, we help businesses achieve their recruitment goals while...

We are looking for a dedicated Call Center Agent to handle inbound and outbound customer interactions, resolve inquiries efficiently, and ensure a seamless customer journey.What You Will DoHandle inbound and outbound customer calls professionally and efficientlyRespond to customer inquiries regarding financing solutions, payment plans, and account...

We are looking for a dedicated Call Center Agent to handle inbound and outbound customer interactions, resolve inquiries efficiently, and ensure a seamless customer journey.What you will doHandle inbound and outbound customer calls professionally and efficiently.Respond to customer inquiries regarding financing solutions, payment plans, and account...

Company DescriptionProleaders Company - شركة نخبة القادة is committed to providing innovative and effective training solutions for organizations and individuals. Our programs are uniquely designed to meet market demands and help our clients achieve their educational and professional goals. Our team of experienced trainers offers a wide range of...

Nasoft is hiring for our client specialized on Telecommunication serving the Gulf Market, The Call Center Supervisor oversees daily operations of the customer service team, ensuring high-quality support, efficient handling of inquiries, and achievement of performance targets. This role involves coaching agents, monitoring KPIs, and implementing strategies to...

Pharmacies Mahrous Group is hiring a Call Center Pharmacist Are you a pharmacist who enjoys helping people — not just behind the counter, but through every conversation?Here's your chance to make an impact with your voice and your knowledgeJoin the Pharmacies Mahrous GroupCall Center team, where professionalism meets care in a supportive, growth-oriented...

Join a fast-growing real estate company committed to providing excellent service and building lasting client relationships. We're seeking motivated and professional Call Center Agents to support our sales and customer service teams. If you have strong communication skills, a passion for real estate, and enjoy helping people, we want to hear from youMake...