IT Customer Support Specialist

6 days ago


Cairo, Cairo, Egypt Tarabot Express Full time

Responsibilities:Respond to helpdesk tickets, emails, and calls to resolve IT issues.Install, configure, and troubleshoot PCs, printers, and software applications.Assist with onboarding new users and setting up workstations.Document solutions and escalate complex issues.Maintain IT asset inventory and support documentation.Train end-users on basic IT procedures and tools.Requirements:Associate or bachelor s degree in IT or related field.Minimum 3 years in an IT support or helpdesk role.Proficiency with Windows OS, Office 365, and common ticketing systems.Strong communication and customer service skills.Problem-solving aptitude.Desired Candidate ProfileRequirements:Associate or bachelor s degree in IT or related field. /li>Minimum 3 years in an IT support or helpdesk role. /li>Proficiency with Windows OS, Office 365, and common ticketing systems. /li>Strong communication and customer service skills. /li>Problem-solving aptitude./li> /ul>



  • New Cairo, Cairo, Egypt multinational Full time 60,000 - 120,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Specialist based in New Cairo. The Customer Support Specialist will handle customer inquiries, provide assistance, resolve issues, and ensure a high level of customer satisfaction. Key responsibilities include offering technical support, troubleshooting problems, and collaborating with...


  • Cairo, Cairo, Egypt Sutherland Global Service Limited Full time 60,000 - 120,000 per year

    Company DescriptionSutherland Healthcare Solutions provides analytics-driven business process and technology solutions to optimize healthcare's financial and clinical performance. With over 35 years of experience, Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. Our AI-based...


  • Cairo, Cairo, Egypt Mars EC Full time 180,000 - 240,000 per year

    Job description:Job Title: Italian Speaker - Customer Support SpecialistLocation: 6 October – On-siteJob Type: Full-timeAbout the RoleWe are looking for an Italian speaker to join our team as a Customer Support Specialist. In this role, you will be the first point of contact for our customers, providing assistance, answering inquiries, and ensuring a...


  • Cairo, Cairo, Egypt Manpower Egypt - Target HR Full time

    We're Hiring – Customer Support Specialist (Voice-Based)Location: CairoFor a very well-known multinational company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily...


  • Cairo, Cairo, Egypt MARS EC Full time 15,000 - 25,000 per year

    Company DescriptionMARS EC is a professional outsourcing and offshoring enterprise, specializing in Customer Relation and Customer Contact services as a trusted contact center. We are committed to delivering high-quality customer support, ensuring excellence and proficiency in all interactions. Our mission is to build long-term relationships with clients,...


  • Cairo, Cairo, Egypt Mars EC Full time 12,500 - 18,750 per year

    Company DescriptionMARS EC is a professional outsourcing and offshoring enterprise, specializing in Customer Relation and Customer Contact services as a trusted contact center. We are committed to delivering high-quality customer support, ensuring excellence and proficiency in all interactions. Our mission is to build long-term relationships with clients,...


  • Cairo, Cairo, Egypt ETISAL International Group Full time 12,000 - 30,000 per year

    We are seeking a highly motivated Customer Support Specialist to join our dynamic team. The successful candidate will be responsible for delivering exceptional customer service to our English-speaking clients, effectively resolving inquiries, and ensuring customer satisfaction in a fast-paced outsourcing environment.ResponsibilitiesDeliver high-quality...


  • Cairo, Cairo, Egypt LEO Trading Agency Full time 90,000 - 120,000 per year

    Company DescriptionLEO Trading Agency is a limited liability company specializing in trading and operating under a franchise model. Since July 2012, LEO has been a proud partner of Vodafone and currently owns and operates 31 Vodafone Express stores across Egypt. The company also engages in import and export activities and offers outsourcing recruitment...


  • Cairo, Cairo, Egypt Tabby | تابي Full time 1,800,000 - 3,000,000 per year

    Company DescriptionTabby empowers consumers to take control of their financial well-being by transforming how they shop, save, and manage money. Trusted by over 14 million users, Tabby partners with more than 40,000 global brands and businesses, including Amazon, Adidas, IKEA, and SHEIN, to offer flexible payment solutions both online and in-store. Operating...


  • New Cairo, Cairo, Egypt FilKhedma, a Sweepsouth company Full time 60,000 - 120,000 per year

    PURPOSE OF JOB:The support operations specialist is responsible for answering customer inquiries and complaints to ensure satisfactory resolution and high customer retention and rebooking rates. KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.Day-to-day tasks:·       Answer customer support inbound calls...