Customer Support Specialist

1 day ago

Cairo, Cairo, Egypt Manpower Egypt - Target HR Full time

We're Hiring – Customer Support Specialist (Voice-Based)

Location: Cairo

For a very well-known multinational company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis.

Your Responsibilities Will Include:

  • Managing inbound and outbound customer calls in a professional manner.
  • Assisting customers with inquiries, requests, and concerns efficiently.
  • Identifying issues and delivering effective solutions to meet customer needs.

What We're Looking For
:

  • Excellent English level (C1)
  • Bachelor's Degree
    in any field
  • Customer Service Representatives and Customer Support skills
  • Flexibility with
    rotational shifts
  • Minimum 1 year of experience
  • Familiarity with Salesforce or similar CRM tools is preferred

Benefits

  • Attractive package
  • Fully paid training
  • Transportation
  • No overnight shift
  • Professional and collaborative setting that fosters continuous learning and development

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