Customer Support Agent

3 days ago


Cairo, Cairo, Egypt TP Egypt Full time

Job Title: Customer Service Agent (English)

Teleperformance Cairo is hiring Customer Support Agents (English) to join our on-site customer experience team. The role focuses on providing professional support to English-speaking customers through calls or chat.

Location: New Cairo, Egypt

Job Type: Full-time | Rotational shifts

What we offer:

  • Net salary up to 19,000 EGP (including KPIs – Euro equivalent)
  • 1,000 EGP night shift allowance
  • Performance-based bonuses
  • Paid training
  • Medical and social insurance
  • Transportation provided across Cairo & Giza

Key responsibilities:

  • Handle customer inquiries professionally
  • Provide accurate information and effective solutions
  • Follow quality and performance standards
  • Ensure a positive customer experience

Requirements:

  • University graduates
  • English level B1+ & Above.
  • Strong communication skills
  • Flexibility with rotational shifts


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