English Customer Support Agent

3 days ago


Cairo, Cairo, Egypt TP Egypt Full time

Teleperformance Cairo is hiring
English Customer Support Agents
to join our on-site customer experience team. The role focuses on delivering high-quality support to English-speaking customers through calls and digital channels.


Location:
New Cairo, Egypt


Employment Type:
Full-time | Rotational shifts

What We Offer

  • Net salary
    up to 19,000 EGP
    (including KPIs – Euro equivalent)
  • 1,000 EGP
    night shift allowance
  • Performance-based bonuses
  • Paid training provided
  • Medical & social insurance
  • Transportation across Cairo & Giza

Key Responsibilities

  • Handle customer inquiries via calls and online channels
  • Provide accurate information and effective solutions
  • Maintain high customer satisfaction and quality standards
  • Follow company procedures and account guidelines

Requirements

  • University graduates
  • English proficiency
    B2 / C1
  • Strong communication skills
  • Flexibility with rotational shifts


  • Cairo, Cairo, Egypt Telecommunication Full time

    We are Hiring Customer Support Agents for multiple accounts at Teleperformance Egypt(English Account)Key Responsibilities:-Respond to customer inquiries via calls, chat and emails and provide accurate information.-Maintaining a deep understanding of the company's products and services to assist customers, Resolving their inquiries and concerns...


  • Cairo, Cairo, Egypt TP Egypt Full time

    Job Title: Customer Service Agent (English)Teleperformance Cairo is hiring Customer Support Agents (English) to join our on-site customer experience team. The role focuses on providing professional support to English-speaking customers through calls or chat.Location: New Cairo, EgyptJob Type: Full-time | Rotational shiftsWhat we offer:Net salary up to 19,000...


  • Cairo, Cairo, Egypt Element Real Estate Full time

    Company DescriptionElement Real Estate is a consulting firm specializing in comprehensive commercial and residential property solutions for investors across Egypt. With a commitment to providing superior service, the company is dedicated to helping clients make informed real estate investment decisions. Known for its extensive market knowledge and...


  • Cairo, Cairo, Egypt Private sector Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an English Customer Service Agent located in Cairo. The role involves delivering exceptional customer service, resolving inquiries, and addressing customer concerns effectively. The agent will also be responsible for maintaining a high level of customer...


  • Cairo, Cairo, Egypt Aura Communication Full time

    Company DescriptionAura Communication, established in 2012 in Cairo, Egypt, is a leader in delivering superior customer experience solutions with over 800 dedicated employees. We specialize in tailored Business Process Outsourcing (BPO) services such as call center operations, inbound and outbound support, and back-office services designed to meet the unique...


  • Cairo, Cairo, Egypt TP Egypt Full time

    Teleperformance Cairo is hiring Customer Support Agents (English) to join our on-site customer experience team. The role involves supporting English-speaking customers through calls and systems while maintaining service quality standards.Location: New Cairo, EgyptJob type: Full-time | Rotational shiftsWhat we offer:Net salary up to 19,000 EGP (including...


  • Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, dedicated to delivering high value-based, innovative BPO services. We focus on providing customized solutions to meet each customer's unique business needs, enabling them to focus on their core operations and better serve...


  • Cairo, Cairo, Egypt Scale Army Careers Full time

    Our client is a provider of sales solutions focused on helping businesses achieve growth and operational excellence through tailored sales strategies. With a strong emphasis on customer satisfaction, they prioritize seamless customer interactions and reliable support to help organizations maximize revenue and deliver high-quality service...


  • Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We focus on providing high-value, customized BPO services to meet the unique needs of each customer. With a commitment to first-class quality, we strive to enhance our management and operational standards, ensuring we exceed...


  • Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International is a leading Business Process Outsourcing (BPO) company in the Middle and Far East. We focus on delivering high-value, customized BPO services to meet the unique business needs of our clients. Our commitment to quality, innovation, and best practices ensures we help our clients focus on their core businesses while...