English Customer Support Agent
3 days ago
Teleperformance Cairo is hiring
English Customer Support Agents
to join our on-site customer experience team. The role focuses on delivering high-quality support to English-speaking customers through calls and digital channels.
Location:
New Cairo, Egypt
Employment Type:
Full-time | Rotational shifts
What We Offer
- Net salary
up to 19,000 EGP
(including KPIs – Euro equivalent) - 1,000 EGP
night shift allowance - Performance-based bonuses
- Paid training provided
- Medical & social insurance
- Transportation across Cairo & Giza
Key Responsibilities
- Handle customer inquiries via calls and online channels
- Provide accurate information and effective solutions
- Maintain high customer satisfaction and quality standards
- Follow company procedures and account guidelines
Requirements
- University graduates
- English proficiency
B2 / C1 - Strong communication skills
- Flexibility with rotational shifts
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