Customer Support Specialist
1 week ago
We're Hiring: Back Office Agents ( Full Time - On Site )
Company: Service First
Location: 90th Street, Fifth Settlement, New Cairo, Egypt
Position Type: Full-Time
Job Description:
We're looking for experienced Back Office Agents (Shein Account) to join our growing team at Service First. If you're skilled in handling customer inquiries via email and text, have a strong command of English and Arabic writing, and thrive in a support-driven environment — we want to hear from you
Responsibilities:
Handle customer inquiries professionally via email and text
Provide timely and accurate support to ensure customer satisfaction
Collaborate with internal teams to resolve issues efficiently
Maintain detailed and accurate records of interactions
Requirements:
English Level: B2 up to C1
Graduates Only.
Previous experience in Back Office or Customer Service roles
Excellent writing skills in both English and Arabic
Strong communication and problem-solving abilities
Ability to work in shifts and in a fast-paced environment.
Working Hours (Rotational Shifts):
8:00 AM – 5:00 PM
4:00 PM – 1:00 AM
5 working days/week with 2 days off
Salary & Benefits:
EGP 16,000 gross salary + KPIs
Transportation Provided ( Door-to-door service )
Medical & Social Insurance
Fast-track Promotions – Career growth within 3 to 6 months ( Waive 2 )
More details will be provided in the interview
How to Apply:
Send a VM with a brief description about yourself and your working experience Via Whatsapp to:
- Subject Line: Back Office Agent Application – [Your Name]
-
Customer Support Specialist
2 weeks ago
Cairo, Cairo, Egypt Manpower Egypt - Target HR Full timeWe're Hiring – Customer Support Specialist (Voice-Based)Location: CairoFor a very well-known multinational company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily...
-
Customer Support Specialist
3 days ago
Cairo, Cairo, Egypt Kwentra Full timeCompany DescriptionKwentra is a comprehensive hospitality management system designed by hoteliers to combine the reliability of legacy systems with the efficiency of cloud-based solutions. Our platform focuses on enhancing revenue, improving operational efficiency, reducing costs, and fostering guest loyalty. Kwentra's wide range of modules supports front...
-
Customer Support Specialist
1 week ago
New Cairo, Cairo, Egypt Sutherland Global Service Limited Full timeCompany DescriptionSutherland Healthcare Solutions is a globally recognized, experience-led digital transformation company, leveraging analytics-driven business process and technology solutions to enhance healthcare's financial and clinical performance. With over 35 years of expertise, Sutherland focuses on creating exceptional experiences for customers and...
-
Customer Support Specialist
2 weeks ago
Cairo, Cairo, Egypt MARS EC Full timeThe Role: We are looking for an Italian speaker to join our team as a Customer Support Specialist. In this role, you will be the first point of contact for our customers, providing assistance, answering inquiries, and ensuring a smooth customer experience. No previous experience is required – we will provide full training. If you are motivated, a quick...
-
Customer Support Specialist
2 weeks ago
Cairo, Cairo, Egypt Foodics Full timeWho Are WeWe Are Foodics a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6...
-
Customer Support Specialist
1 week ago
Cairo, Cairo, Egypt Foodics Full timeWho Are WeWe Are Foodics a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6...
-
Customer Support Specialist
2 days ago
Cairo, Cairo, Egypt Scale Army Careers Full timeOur client is a luxury design and lifestyle brand known for its curated showrooms featuring high-end furniture, lighting, textiles, and accessories. With locations in major U.S. design hubs, the company blends interior design expertise with meticulously selected artisan pieces that reflect refined craftsmanship and elegant aesthetics. Their work emphasizes...
-
Customer Support Rep
1 week ago
Cairo, Cairo, Egypt Mars EC Full timeJob Title: Customer Support SpecialistLocation: On-site in 6th of October City, EgyptWork Type: Full-time, on-site (remote work option available for female candidates)Shift: Evening shift, Monday to FridaySalary: 14,000 EGP + 500 EGP Performance BonusAbout the RoleWe are looking for a motivated Customer Support Specialist to join our team. You'll be the...
-
IT Support Specialist
3 days ago
Cairo, Cairo, Egypt Richmond Villages Full timeJob DescriptionIT Support Specialist Contract type:PermanentShift pattern:Full-time - 40 hours per weekLocation : Egypt, CairoWe make health happenBupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the...
-
IT Support Specialist
3 days ago
Cairo, Cairo, Egypt Bupa Full timeJob Description:IT Support Specialist Contract type: PermanentShift pattern: Full-time - 40 hours per weekLocation : Egypt, CairoWe make health happenBupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the...