Front Office Specialist

4 days ago

Cairo, Cairo, Egypt ShinyWhite HR Hub Full time 12,000 - 36,000 per year

Job Description:

  • Greet patients & register new patients and assist patients to complete all necessary forms and documentation
  • Verify and update patient information in the data system
  • Inform patients of dental office procedures and policy
  • Schedule patients appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Inform patients of financial treatment plan options
  • Handle angry patients
  • responsible for patient satisfaction
  • Maintain a professional reception area

Job Requirements

  • Professional attitude and appearance
  • Good looking and Presentable.
  • Proven experience as front desk representative, agent or relevant position
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Working Days ( 5 Days per week )
  • Days off: Two days off

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