Virtual Front Office Associate

4 days ago

Cairo, Cairo, Egypt Go Physical Therapy NY Full time

Company Description

At Go Physical Therapy NY, we are dedicated to improving mobility, reducing pain, and enhancing overall well-being. Our experienced team provides personalized care and support tailored to each patient's unique needs. We assist individuals recovering from injury, surgery, or looking to enhance physical performance. Discover the difference at Go Physical Therapy NY as we help you achieve your health and wellness goals.

Role Description

This is a full-time on-site role located in Cairo for a Virtual Front Office Associate. The Virtual Front Office Associate will be responsible for managing patient appointments, handling phone calls and emails, maintaining patient records, and providing exceptional customer service. Additionally, this role includes coordinating with the clinical team to ensure smooth office operations and assisting with administrative tasks as needed.

Qualifications

  • Excellent communication and interpersonal skills
  • Proficiency in managing patient appointments and maintaining records
  • Strong organizational skills and attention to detail
  • Experience with office management software and tools
  • Ability to handle phone calls and emails professionally
  • Customer service experience in a healthcare setting is a plus
  • High school diploma or equivalent; additional qualifications in office administration are advantageous
  • Ability to work independently and collaboratively with the team

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