Front Office Receptionist

4 days ago

Cairo, Cairo, Egypt ShinyWhite HR Hub Full time 15,000 - 30,000 per year

We're Hiring:
Front Desk Receptionist

About Shiny White Dental Centers

Shiny White Dental Centers is the leading Dental Service Organization (DSO) in the Middle East, recognized for its advanced expertise in full-arch rehabilitation and comprehensive patient care. With over 500 employees and dentists working collaboratively across multiple branches, Shiny White has built an integrated ecosystem that unites clinical excellence with operational efficiency.

As a dental organization with a well-established medical and administrative structure, Shiny White ensures seamless coordination between all departments from diagnosis and treatment planning to patient experience and business operations. Our model empowers every team member to contribute to the shared mission of restoring function, esthetics, and confidence through world-class dental care delivered in record time.

Job Description:

  • Greet patients & register new patients and assist patients to complete all necessary forms and documentation
  • Verify and update patient information in the data system
  • Inform patients of dental office procedures and policy
  • Schedule patients appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Inform patients of financial treatment plan options
  • Handle angry patients
  • responsible for patient satisfaction
  • Maintain a professional reception area

Job Requirements

  • Professional attitude and appearance
  • Good looking and Presentable.
  • Proven experience as front desk representative, agent or relevant position
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Working Days ( 5 Days per week )
  • Days off: Two days off

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