Customer Support Specialist

6 days ago

Cairo, Cairo, Egypt fixcrowd Full time 15,000 - 25,000 per year
**About the Role**

We're looking for a **Customer Support Specialist** to support our operations team in Cairo. This is an excellent opportunity for someone eager to grow into a project coordination or operations role in a fast-paced, tech-driven company.

**What You'll Do**

  • Respond to customer job requests and quote queries

  • Assist with job scheduling and booking confirmations

  • Support engineer assignment based on location and skills

  • Track materials and manage returns as needed

  • Input job instructions into our booking platform

  • Monitor job progress and update statuses

  • Review engineer locations using trackers

  • Check before/after job photos for quality

  • Assist with invoice generation

  • Help prepare daily reports and meeting updates

**What You Need**

  • Good English (spoken and written)

  • Detail-oriented and eager to learn

  • Ability to manage multiple tasks efficiently

  • Comfortable using Microsoft 365 and new tools

  • Team spirit and clear communication

  • Previous experience in operations or property maintenance is a plus (but not required)

**Why Join Fixcrowd?**

Fixcrowd is one of London's fastest-growing property maintenance companies, with a strong Egypt-based team. We use smart tools and great teamwork to deliver outstanding service. If you're ambitious, quick to learn, and ready to grow, this role is for you

**Interested? Apply now and be part of our journey**

  • Customer Support Specialist

    6 days ago

    New Cairo, Cairo, Egypt multinational Full time 60,000 - 120,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Specialist based in New Cairo. The Customer Support Specialist will handle customer inquiries, provide assistance, resolve issues, and ensure a high level of customer satisfaction. Key responsibilities include offering technical support, troubleshooting problems, and collaborating with...

  • Customer Support Specialist

    6 days ago

    Cairo, Cairo, Egypt Sutherland Global Service Limited Full time 60,000 - 120,000 per year

    Company DescriptionSutherland Healthcare Solutions provides analytics-driven business process and technology solutions to optimize healthcare's financial and clinical performance. With over 35 years of experience, Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. Our AI-based...

  • Customer Support Specialist

    6 days ago

    Cairo, Cairo, Egypt Mars EC Full time 180,000 - 240,000 per year

    Job description:Job Title: Italian Speaker - Customer Support SpecialistLocation: 6 October – On-siteJob Type: Full-timeAbout the RoleWe are looking for an Italian speaker to join our team as a Customer Support Specialist. In this role, you will be the first point of contact for our customers, providing assistance, answering inquiries, and ensuring a...

  • Customer Support Specialist

    6 days ago

    Cairo, Cairo, Egypt MARS EC Full time 15,000 - 25,000 per year

    Company DescriptionMARS EC is a professional outsourcing and offshoring enterprise, specializing in Customer Relation and Customer Contact services as a trusted contact center. We are committed to delivering high-quality customer support, ensuring excellence and proficiency in all interactions. Our mission is to build long-term relationships with clients,...

  • Customer Support Specialist

    6 days ago

    Cairo, Cairo, Egypt Mars EC Full time 12,500 - 18,750 per year

    Company DescriptionMARS EC is a professional outsourcing and offshoring enterprise, specializing in Customer Relation and Customer Contact services as a trusted contact center. We are committed to delivering high-quality customer support, ensuring excellence and proficiency in all interactions. Our mission is to build long-term relationships with clients,...

  • Customer Support Specialist

    6 days ago

    Cairo, Cairo, Egypt ETISAL International Group Full time 12,000 - 30,000 per year

    We are seeking a highly motivated Customer Support Specialist to join our dynamic team. The successful candidate will be responsible for delivering exceptional customer service to our English-speaking clients, effectively resolving inquiries, and ensuring customer satisfaction in a fast-paced outsourcing environment.ResponsibilitiesDeliver high-quality...

  • English Customer Support Specialist

    6 days ago

    Cairo, Cairo, Egypt LEO Trading Agency Full time 90,000 - 120,000 per year

    Company DescriptionLEO Trading Agency is a limited liability company specializing in trading and operating under a franchise model. Since July 2012, LEO has been a proud partner of Vodafone and currently owns and operates 31 Vodafone Express stores across Egypt. The company also engages in import and export activities and offers outsourcing recruitment...

  • English Customer support Specialist

    6 days ago

    Cairo, Cairo, Egypt Tabby | تابي Full time 1,800,000 - 3,000,000 per year

    Company DescriptionTabby empowers consumers to take control of their financial well-being by transforming how they shop, save, and manage money. Trusted by over 14 million users, Tabby partners with more than 40,000 global brands and businesses, including Amazon, Adidas, IKEA, and SHEIN, to offer flexible payment solutions both online and in-store. Operating...

  • Customer Support Specialist

    6 days ago

    New Cairo, Cairo, Egypt FilKhedma, a Sweepsouth company Full time 60,000 - 120,000 per year

    PURPOSE OF JOB:The support operations specialist is responsible for answering customer inquiries and complaints to ensure satisfactory resolution and high customer retention and rebooking rates. KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.Day-to-day tasks:·       Answer customer support inbound calls...

  • Customer Service Support Specialist

    6 days ago

    New Cairo, Cairo, Egypt TP Full time 28,000 - 35,000 per year

    Company DescriptionTP is a global leader in digital business services, leveraging its extensive global reach and local expertise to support communities, clients, and environmental efforts. The company specializes in delivering advanced, digitally-driven services to help top global brands optimize efficiency and sustainability. TP is committed to fostering...