call center

4 days ago

Qesm El Maadi Cairo, Egypt COB Solution Full time 15,000 - 30,000 per year

Company Description

COB Solution empowers medical providers with efficient operations, optimized workflows, and innovative solutions to enhance patient care and accelerate growth. Our mission is to support healthcare providers in delivering exceptional patient care through streamlined processes and cutting-edge technology. We are committed to driving growth and improving outcomes for medical practices.

Role Description

This is a full-time on-site role for a Call Center (Spanish) Representative located in Qesm El Maadi. The Call Center Representative will be responsible for providing customer support, handling inbound and outbound calls, addressing customer inquiries, and resolving issues. They will also be responsible for maintaining accurate records, updating customer information, and ensuring high-quality service standards. Effective communication and professionalism are essential in this role.

Qualifications

  • Customer Support and Customer Service skills
  • Excellent Communication skills (both in Spanish and English)
  • Experience in Contact Centers
  • Basic Computer Literacy
  • Ability to work effectively in a team environment
  • Strong problem-solving skills
  • High school diploma or equivalent; higher education is a plus

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