Customer Care Support Administrator

5 days ago


السادس من أكتوبر, Egypt Fedex AMEA Full time

Key Responsibilities:
1. Fleet Management:

- Plan and optimize routes for efficient fleet operations.
- Monitor and evaluate vendor performance to ensure compliance with service agreements.
- Analyze fleet data to identify trends and areas for improvement.
2. Facility Management:

- Manage all activities related to facility hygiene and safety standards.
- Oversee the ordering of consumables and supplies to maintain operational efficiency.
- Conduct regular inspections to ensure compliance with health and safety regulations.
3. Administrative Duties:

- Manage monthly invoices and ensure timely payments.
- Review contract renewals and negotiations with vendors and service providers.
- Maintain accurate records and documentation related to fleet and facility operations.

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Written & Verbal Communication Skills;Interpersonal Skills;Microsoft Office & PC Skills;Team Working Skills;Accuracy & Attention to DetailLanguage: Proficiency in English

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

**Our Company**:
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

**Our Philosophy**:
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

**Our Culture**:
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.



  • السادس من أكتوبر, Egypt On-Hire Full time

    **Junior IT Administrator**: We are looking for a motivated and detail-oriented Junior IT Administrator to join our growing team. In this role, you will assist in maintaining our IT systems, providing technical support to employees, and ensuring the reliability and security of our IT infrastructure. You will have the opportunity to learn and grow in a...


  • السادس من أكتوبر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, University of Grenoble, Intel, Corning and GM to...


  • السادس من أكتوبر, Egypt American Academy for Training Courses Full time

    **Skills**: - Desired Profile: Qualification: - Graduate in any English sections / sales diploma or Higher preferred. - Experience: 0-2 years. **Required Skills**: - Perfect command of English. - Excellent verbal and written English communication skills. - Customer-orientation, good sales skills, negotiation and convincing power. - Good knowledge of...


  • السادس من أكتوبر, Egypt Fedex AMEA Full time

    Key Responsibilities: 1. Drive quality assurance audits to ensure best in class interaction quality. 2. Optimize processes and workflows to enhance operational efficiency and effectiveness. 3. Analyse audit controls and governance frameworks to ensure compliance and risk mitigation. 4. Identify areas for performance improvement and execute initiatives to...

  • IT Projects Analyst

    3 weeks ago


    السادس من أكتوبر, Egypt Unilever Full time

    Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If you are a proactive problem-solver and enjoy turning challenges into solutions, this position is for you. **WHAT WILL YOUR MAIN RESPONSIBILITIES BE** - Responding to requests and handling technical issues for web &...


  • السادس من أكتوبر, Egypt Webhelp Full time

    #Concentrix is hiring customer support specialists for an English account **Requirements**: - High English level (B2) - Customer service experience preferable **Benefits**: - Salary 16250 gross - Paid training - Social and medical insurance - Rotational shifts (2:00PM-6:00AM)Location: Smart Village, October. Pay: E£16,000.00 - E£16,250.00 per...

  • Account Manager

    4 weeks ago


    السادس من أكتوبر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, Maersk, Intel, and General Motors to build a...


  • السادس من أكتوبر, Egypt Employ me Full time

    **Job Title**: Office Manager **Department**: Sales **Reports To**: Sales Director **Location**: 6 October **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities:Administrative Support**: - Provide comprehensive administrative support to the Sales Director, including managing calendars, scheduling meetings, and preparing reports. - Act as...

  • Office Admin

    5 days ago


    السادس من أكتوبر, Egypt Sahl Full time

    **Job Overview**: We're seeking a proactive and highly organized **Receptionist and Office Administrator** to provide essential support to our team. In this role, you will be the first point of contact for clients and visitors, ensuring they receive a warm and professional welcome as they enter our office. As our global business continues to grow, this...


  • السادس من أكتوبر, Egypt Orange Egypt Full time

    **Purpose of the job** To manage and maintain Active directory and Exchange systems. **Duties and responsibilities** - Install new and rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage. - Develop and maintain installation and configuration procedures; contribute to and maintain system standards. -...

  • Microsoft Tam

    3 weeks ago


    السادس من أكتوبر, Egypt اورنچ مصر Full time

    About the job Microsoft TAM **Purpose of the job** To manage and maintain Active directory and Exchange systems**.** **Duties and responsibilities** - Install new and rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage. - Develop and maintain installation and configuration procedures; contribute to...


  • السادس من أكتوبر, Egypt اورنچ مصر Full time

    About the job Microsoft System Admin **Purpose of the job** To manage and maintain Active directory and Exchange systems. **Duties and responsibilities** - Install new and rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage. - Develop and maintain installation and configuration procedures; contribute...

  • Siebel CRM, Advisor

    3 weeks ago


    السادس من أكتوبر, Egypt Orange Egypt Full time

    **Purpose of the job** - Leading Siebel CRM solutions Design & Development, ensuring they meet the business needs of the organization. **Duties and responsibilities** - ** Collaborate with business stakeholders to gather requirements, design solutions, and document system specifications.**: - ** Conduct user training and prepare user documentation to...

  • Siebel CRM, Advisor

    3 weeks ago


    السادس من أكتوبر, Egypt اورنچ مصر Full time

    About the job Siebel CRM, Advisor **Purpose of the job** - Leading Siebel CRM solutions Design & Development, ensuring they meet the business needs of the organization. **Duties and responsibilities** - ** Collaborate with business stakeholders to gather requirements, design solutions, and document system specifications.**: - ** Conduct user training and...


  • السادس من أكتوبر, Egypt Employ me Full time

    **Job Summary**: **Key Responsibilities**: - **Customer Service**: - Greet members and guests with a warm, friendly demeanor. - Provide information about gym services, programs, and memberships. - Address member inquiries, concerns, and feedback promptly and professionally. - **Administrative Duties**: - Schedule appointments and classes, and maintain...

  • Finance Director

    3 weeks ago


    السادس من أكتوبر, Egypt On-Hire Full time

    Our client specializes in offering loyalty programs that bring the customers closer to their consumers. Through their different range of solutions, they deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to...

  • Design Intern

    4 days ago


    السادس من أكتوبر, Egypt Huhtamaki Group Full time

    Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...


  • السادس من أكتوبر, Egypt Grifols Egypt for Plasma Derivatives Full time

    **JOB OBJECTIVE** The Plasma Material Handling Associate Operator continually handles and moves boxes and pallets, both manually and with handling equipment, of plasma and plasma fractions often times in refrigerated areas and in freezers with temperatures of -30c or colder. The work must be done with care, precision, and timeliness to maintain accurate...


  • السادس من أكتوبر, Egypt On-Hire Full time

    **About our Client**: Our client is a recognized leader in the Retail & Food manufacturing industry, providing comprehensive import and export services. We are currently seeking an experienced Import & Export Manager to oversee and enhance our operations in this critical area. **About the Role**: The Import & Export Manager will be responsible for managing...

  • Design Specialist

    6 days ago


    السادس من أكتوبر, Egypt Huhtamaki Group Full time

    Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...