Siebel CRM, Advisor

**Purpose of the job**
- Leading Siebel CRM solutions Design & Development, ensuring they meet the business needs of the organization.

**Duties and responsibilities**
- ** Collaborate with business stakeholders to gather requirements, design solutions, and document system specifications.**:

- ** Conduct user training and prepare user documentation to ensure effective adoption and efficient use of Siebel CRM across the organization.**:

- ** Proven experience in Siebel CRM implementation, configuration, and customization.**:

- ** Proficiency in Siebel tools such as Siebel Tools, EAl, Scripting, Workflows, and Business Services.**:

- ** Strong understanding of CRM business processes (sales, service, marketing, etc.) and the ability to customize Siebel CRM to support these processes.**:

- ** Experience with Siebel integration technologies (e.g., Web Services, EAl, SOAP, REST APls), and middleware platforms.**:

- ** Excellent analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues in a complex environment.**:

- ** Strong communication skills, with the ability to work with both technical teams and business stakeholders to understand requirements and translate them into effective CRM solutions**

**Job specification**

**Education**
- Bachelor's degree in business administration or a related field.
- Master of Business Administration is a plus.

**Experience**
- Bachelor's degree in computer engineering or computer science or relevant field.

**Skills and Abilities**:

- 8+ years of Siebel CRM development experience.
- Preferred 17+ Siebel version.
- Collaborate with business stakeholders to gather requirements, design solutions, and document system specifications.
- Conduct user training and prepare user documentation to ensure effective adoption and efficient use of Siebel CRM across the organization.
- Ensure data integrity and consistency across the CRM system, including managing records, user access, and security profiles.
- Proven experience in Siebel CRM implementation, configuration, and customization.
- Proficiency in Siebel tools such as Siebel Tools, EAl, Scripting, Workflows, and Business Services.
- Strong understanding of CRM business processes (sales, service, marketing, etc.) and the ability to customize Siebel CRM to support these processes.
- Experience with Siebel integration technologies (e.g., Web Services, EAl, SOAP, REST APls), and middleware platforms.
- Excellent analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues in a complex environment.
- Strong communication skills, with the ability to work with both technical teams and business stakeholders to understand requirements and translate them into effective CRM solutions.

**Contrat**:
CDI