Help-desk Support Assistant
2 weeks ago
Relevant 1st line / Helpdesk support experience Strong knowledge of banking products / services Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint) Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation) Excellent telephone manner and face to face communication skills
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Junior IT Help Desk
3 weeks ago
مصر, Egypt Tagaddod Full timeWe are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...
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IT Help Desk Technician
4 weeks ago
مصر, Egypt Tagaddod Full timeWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...
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IT Help Desk
2 weeks ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
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IT Help Desk
4 weeks ago
مصر, Egypt Exido Global Solutions Full timePosition: IT Help desk **Requirements**: Minimum 1 year of experience in the same job responsibilities. Very good communication, problem-solving, analytical, and decision making skills. Must be a team player and able to work for extended hours. Bachelor degree of any field, preferably, computer science, Engineering. Job Responsibilities: Provide...
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Help Desk IT Support
2 weeks ago
مصر, Egypt Hi Connect Full timeCall center Help Desk IT support CCNA certificate at least HI-Connect Company, established in 2008, is a fast growing technology company in the Egyptian market that offers wide range of services for its customers. The Health Insurance Organization in corporation with the top Telecommunication and Information Technology companies in the Egyptian market has...
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IT Help Desk Section Head
1 week ago
مصر, Egypt Hikma Full timeDescription: **Duties & Responsibilities**: - Managing and supporting a team of help desk members. - Mentoring the team, providing training, and conducting performance evaluations. - Monitoring team performance and developing feedback reports for management. - Communicating with clients and providing in-person and phone support, if required. -...
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Sr. Help Desk
4 weeks ago
مصر, Egypt MigrationIT Full time**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - BankingJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - New Cairo, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Installing and configuring computer hardware, software, systems, networks, printers, operating systems, screens,...
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Help Desk Representative
2 weeks ago
مصر, Egypt NCR Atleos Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Incident Management Agent Location:...
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Technical Support/help Desk
4 weeks ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware support...
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Technical Support/help Desk
4 weeks ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...
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IT Help Desk Technician
2 weeks ago
مصر, Egypt SSC Egypt Full time**Responsibilities**: - Troubleshooting hardware and software issues - Diagnosing and resolving network issues - Documenting all issues and resolutions in our ticketing system - Escalating issues as necessary to senior-level technicians - Collaborating with team members to identify trends and implement solutions - Staying current with industry advancements...
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Front Desk Office Assistant
6 days ago
مصر, Egypt Luxoft Full time**Project** Description**: The Front Desk Office assistant will cover reception duties for local Luxoft branch and will support office manager on inventory, ticket processing, facility administration, access cards management. **Responsibilities**: Welocome visitors, new employees Provide support to office manager for all movement/office space improvement...
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IT Help Desk Agent
2 weeks ago
مصر, Egypt OUD Full timeInstalling and configuring computer systems.Diagnosing and solving hardware/software faults.Support the following technologies: Microsoft Office 2010 products -Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, and networked copiers.Manage Network Administration.Responsible for ensuring the smooth day-to-day running of...
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IT Help Desk
4 weeks ago
مصر, Egypt Homzmart Full timeCompany Description Homzmart is a one stop shop where you purchase everything from furniture to household items and more! - We inject confidence into the online home shopping experience by solving for brands, manufacturers, and customers. - We combine the power of technology and logistics to provide a seamless experience for the customer; therefore,...
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Desktop Support Engineer
4 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...
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System Support
4 weeks ago
مصر, Egypt Flojics Technology Full time**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...
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System Support
17 hours ago
مصر, Egypt Flojics Technology Full time**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...
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Help Desk Representative Ii
2 weeks ago
مصر, Egypt NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Help Desk Representative II - Italian...
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Help Desk Representative Ii
2 weeks ago
مصر, Egypt NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Help Desk Representative II - French...
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IT Service Desk
4 weeks ago
مصر, Egypt Top Business Human Resources Full time**Job Description**: - Provide expert technical support and assistance to end-users. - Diagnose and resolve hardware, software, and network issues promptly to minimize downtime and disruptions. - Interact with end-users in a professional, courteous manner, delivering excellent customer service and maintaining a positive attitude. - Log, track, and manage...