Customer Experience Manager

Job Purpose Responsible for ensuring that we deliver outstanding customer service to our global customer base by leading and motivating their team. Job Responsibilities Mentor the team on how to provide the best customer experience throughout customer engagements Monitor customer conversations and making sure that they are up to our quality bar Develop...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Planning and delivering CRM strategies across the Hospital encouraging customer retention and customer loyalty, Play an integral role in helping increase brand awareness and hospital. - Minimum Education: Bachelors / Master Degree in public relations, marketing, or related field, Medical Background will be preferred - Minimum Work Experience: 3 to 7 years of...

Role Responsibilities & Key Accountabilities: - Responsible for client relationship management and sales activities across a set of transactional customer accounts - Understands what the sales cycle entails and gains knowledge of particulars for supporting accounts - Maintains pipeline hygiene (renewals and gross) in Salesforce, ensures all client...

**Purpose of the job** Manage targeted data (mobile internet AND MBB) stimulation programs for the personal prepaid, control and postpaid base that up-lift data ARPU, increase penetration's of data services within the base and convert more customers into data users. The position requires a results-oriented person with strong analytical skills, good...

**Sibelco is a global leader in material solutions. Sibelco sources, transforms and distributes specialty industrial minerals - particularly silica, clays, feldspathics and olivine - and is a leader in glass recycling. Sibelco's solutions support the progress of modern life and serve industries as diverse as glass, ceramics, construction, coatings, polymers...

**Summary** **Responsibilities** - Developing and implementing a well-planned customer onboarding program to ensure the customer’s understanding of all the company’s products and services - Building and leading the Customer Success Team to achieve the desired results in engaging the customers, maximizing value perception, and developing strategies to...

We deliver high-quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. ** Your Role **:As a Customer Solutions Expert you will be responsible for Customer Solutions (CS) activities, leading to increased customer utilization of Kuehne + Nagel’s Information Solutions, thereby supporting...

About NCR - NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Customer Engineer - Giza, Egypt - We are looking...

Customer Service Tasks: - Create Sales orders (order placing) - Contact customers & know their forecast every quarter. - Helping Sales Mangers in issuing a new order according to quantities required by customers. - Follow customer's needs and deliver material on time. - Revising stock position every week to check inventory - Send local sales report every...

Job guidelines: - Proactively ensure order processing and follow-up until the delivery. (Dispatch plan handling with warehouse team) - Cost to Serve analysis & enhancements to improve - On time Fill Rate & On time in full analyzing & monitoring - Efficiently cooperate & coordinate with commercial team the customer needs (deadlines, shortages, information,...

Review, investigate, reconcile and release blocked freight invoices Communication to carriers on resolution of outstanding freight invoices Review and approve carrier freight invoices. Assist Logistics Manager to insure best practices and policies are uniform across all supply chain operations. Support other Logistics related projects and tasks as assigned....

**Required Language** Polish **Employment Type** Full time **Contract Type** Permanent **Description** JOB TITLE**: Customer Support Advisor **REPORTS TO**: Account Supervisor - ** **PURPOSE OF JOB** As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

I'm hiring Fluent English speakers as Customer Service Representatives with the below benefits: No Experience needed If you are interested, please text on WhatsApp: 01012988825 Ability to commute/relocate: - Cairo: Reliably commute or planning to relocate before starting work (preferred)

CTC Academy is now hiring Customer service for (Dokki / Roxi / Maadi / El haram / October area). Working hours 8 hrs per day 6 days per week will be from 10 a.m. to 6 p.m or 12:8 or 2:10. after Ramadan. all staff are expected to: *Works CTC Academy after obtaining CTC Instruction / Training / System orientation. Employment Type Full Time Years Of Experience...

Company Description Company Overview **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow,...

Handle the domestic customers’ accounts to ensure high satisfaction level through the operation process starting from sales inquiry till the delivery of the glass. -Customer satisfaction. -Forecast the future customer needs -Illustrate Company’s image & brand identity. -Ensure the collection -Receive the customers’ inquiries from the sales team or the...

Knowledge and Skills Required Communication Skills: - Excellent Spoken Language proficiency in German - Excellent communication skills in (written and verbal) - Ability to communicate correctly and clearly with all customers - Excellent documentation skills - Good comprehension skills - ability to clearly understand and state the issues customers present -...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. - ** Your Role **:As a Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the...