National Customer Solutions Expert

5 days ago


Mansoura, Egypt Kuehne+Nagel Full time

We deliver high-quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.
** Your Role **:As a Customer Solutions Expert you will be responsible for Customer Solutions (CS) activities, leading to increased customer utilization of Kuehne + Nagel’s Information Solutions, thereby supporting new business as well as improving customer retention. Information Solutions include myKN, Business Intelligence and Data Integration.
** Your Responsibilities**:

- Work closely with the National Key Account Managers to assess opportunities that add value to customers through solution consulting sessions.
- Conduct & lead solution design sessions and drive the value proposition to the customers in collaboration with all stakeholders.
- Support and coordinate with the regions on Global Implementations.
- Drive strategies and business plans related to Customer Solution activities on a national level.
- Work on marketing campaigns and events with a focus on digital solutions.

**Your Skills and Experiences**:

- Bachelors degree in Business Management, Logistic or relevant discipline.
- Several years of experience in solutions design in similar roles in the transportation and logistics industry.
- Solid sales experience in Air, Sea, Overland Freight businesses is a must.
- Good understanding of operational processes across all functional units.
- Excellent command in English Language.

**Good Reasons to Join **:We offer an employee friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.



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