Technical Support Agent Vacant Position
6 days ago
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Phone. - Provide technical and network problem resolution to end-users. - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - Stay current with system information, changes and updates.
- 0 - 5 years of experience - Fluent English Language. - English language school graduates is a plus. - Males or Females. - IT, Computer Science, communication Eng. Or any other IT relevant back ground is a PLUS.
Founded in 1995 by a group of young entrepreneurs, JOBMASTER initially started as a pioneering recruitment firm serving the Egyptian market from entry to executive levels. Gaining rapid acclaim throughout the years, from our enhanced knowledge and accumulated practical experience in the Human Resources field, in addition to our diversified exposure, JOBMASTER accelerated its growth into becoming one of the leading Human Capital Solutions providers in Egypt. Since 2007, our branch in the UAE has been handling an increasing number of projects within the GCC region in a more culturally personalized approach, towards providing high quality tailored services to our clients. Currently, JOBMASTER’s soon emergence in KSA ensures its permanent delivery of expert, high quality services on a regional basis. JOBMASTER Professional Team is committed to provide the highest quality Human Capital services. By maintaining a meticulous eye on the human resources market updates and best practices, we increase the efficiency and the effectiveness of our partners’ organizations, and assure boosting a solid partnership with our large pool of major local and multinational clients, through a variety of customized solutions.
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