Technical/customer Support with French Language
8 months ago
Description: A technical support representative is responsible for helping customers with their product related queries / issues over the phone. It involves using product knowledge, language and soft skills to ensure customer requests are addressed in the best possible manner keeping the defined guidelines in mind. Roles and Responsibilities: -Handle inbound technical support calls small and medium business customers -To provide world class support to our clientele in answering to their queries and providing resolution to their issues / queries.
- Excellent communication skills in both French and English to be able to effectively communicate with customers and colleagues. - a graduate from any eductional institute
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Cloud Software Support Specialist
7 months ago
Mansoura, Egypt Acronis Full timeAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future! **WHAT YOU'LL DO** -...
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Freelance Customer Service Representative
2 weeks ago
Mansoura, Egypt United Call Centers Kft Full time**_United Call Centers_** _is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented French speaking CSRs for our international remote team._ - Currently we are looking for talented...
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Technical Support Engineer 1
4 days ago
Mansoura, Egypt Dell Technologies Full timeTechnical Support Engineer 1 (Networker Team) Join us as a Technical Support Engineer on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers...
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Mansoura, Egypt SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full timeTHE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...
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French Translations Production Manager Canada
2 weeks ago
Mansoura, Egypt HSBC Full time**Why join us?** Global Publishing Services (GPS) is part of HOST - Internal Services and is a publishing center of excellence that specializes in web content management, design execution, document presentation formatting globally. We also provide concentrated services through regulator-required translations. **The Opportunity**: This position is...
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Technical Support Engineer
2 weeks ago
Mansoura, Egypt Orange Business Services Full time**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...
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Enterprise Software Technical Support Engineer
2 weeks ago
Mansoura, Egypt Instabug Full time**About the role**: **Key Responsibilities**: Expert on how Instabug product portfolio works; helping our enterprise customers understand the features and all of the benefits that could fit their business needs. Ensure delivery of the best support possible for our high-priority customers through working on customized initiatives, with collaboration with...
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French Reservation Agents
7 months ago
Mansoura, Egypt IDS Full timeFrench Speakers - French Level b2/C1 - Experience In Customer Service - Location : Maadi - Rotational Shifts and 2Days off - Full paid training - Salary 18K + Monthly bonus **Job Types**: Full-time, Contract, Internship Pay: From E£18,000.00 per month
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Enterprise Technical Support
2 weeks ago
Mansoura, Egypt NOOR Data Network Full timeNOC Identifying, diagnosing and resolving customers problems affecting network performance and escalate to higher level support using time based and severity criteria. **Requirements**: - Proactive monitoring, performance analysis and diagnosis of various NSP networking problems (Physical, Routing & Transmission problems). - Identifying, diagnosing and...
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Technical Support Engineer 1
2 weeks ago
Mansoura, Egypt Dell Technologies Full timeTechnical Support Engineer 1 (Server Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...
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Technical Support Engineer 1
4 days ago
Mansoura, Egypt Dell Technologies Full timeTechnical Support Engineer1 (Connectrix Team) Delivering technology for a changing world calls for a flexible workforce. Join us to do the best work of your career and make a profound social impact as aTechnical Support Engineeron ourPrimary Storageteam inCork. Key Responsibilities - Supporting Dell Connectivity products for DELL customers across Globe -...
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German Customer Support Representative
1 week ago
Mansoura, Egypt Sitel Full time**German Customer Support Representative**: - Req ID#: 141878- Location: Cairo, EG- Category: Customer Service**Required Language** German**Employment Type** Full time**Contract Type** Permanent**Description** OB TITLE**: Customer Support Representative **REPORTS TO**: Account Supervisor - **What’s in it for you?** We believe in the more, the merrier,...
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Technical Support Agent Vacant Position
6 days ago
Mansoura, Egypt JOBMASTER Human Capital Solutions Full timeDeliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Phone. - Provide technical and network problem resolution to end-users. - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. - Gather...
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Technical Support Engineer 1
5 days ago
Mansoura, Egypt Dell Technologies Full timeTechnical Support Engineer Join us as a Technical Support Engineer on our Product Services team in Dublin to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns...
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Technical Support Professional 3
4 days ago
Mansoura, Egypt VMware Full time** Your next adventure at VMware is only a click away!** - At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights. Job Description**: - ** The Elevator Pitch: Why will you enjoy this new opportunity?** - Are you passionate about learning and...
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L1 Network Security
11 hours ago
Mansoura, Egypt Orange Business Services Full time**Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of...
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Technical Support Engineer 1
5 days ago
Mansoura, Egypt Dell Technologies Full timeTechnical Support Engineer 1 (RPS Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers...
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Senior Application Support and Cloud Operations
2 weeks ago
Mansoura, Egypt Orange Business Services Full time**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...
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Polish Customer Support Representative
2 weeks ago
Mansoura, Egypt Sitel Full time**Required Language** Polish **Employment Type** Full time **Contract Type** Permanent **Description** JOB TITLE**: Customer Support Advisor **REPORTS TO**: Account Supervisor - ** **PURPOSE OF JOB** As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide...
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Uk Customer Support
2 weeks ago
Mansoura, Egypt Teleperformance Full time**Teleperformance is hiring fluent English speakers For an account support customer with money transfer inquiries !!** **Requirements**: - Language: B1+ / B2 - Grads only - No experience needed - Age max 45 - Egyptians & non-Egyptians are both welcome to apply **Benefits**: - Working Hours: (9 hours including 1 hour break) - Salary: 7,500 (including KPI)...