Enterprise Technical Support

**About the role**: **Key Responsibilities**: Expert on how Instabug product portfolio works; helping our enterprise customers understand the features and all of the benefits that could fit their business needs. Ensure delivery of the best support possible for our high-priority customers through working on customized initiatives, with collaboration with...

Perform financial validation upon customer activation (support documents, hardware fees paid, information provided adequate) or customer status update such as upgrade or downgrade to ensure validity and adequacy of information - Review, verify and validate test bill cycle run according to a predefined sampling method and focus on new customers and customers...

Be part of our growing team! Working with us as a Pre Sales Consultant for a very promising Enterprise Data Protection Vendor. We are looking for a strong technical sales specialist responsible for orchestrating pre-sales engagement to current and prospective clients. The position requires a strong technical background who understands how his or her...

**RSA - Technical Support Engineer 1** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you. You will be working on the latest and top of the line technology suite, becoming an expert in the industry. Our Global Support organization supports...

Technical Support Engineer Join us as a Technical Support Engineer on our Product Services team in Dublin to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns...

Overview: Enterprise Service management (ESM) organization (within Global Business Service ‘GBS’) has been established to ensure efficient and effective service delivery to PepsiCo businesses globally, for all sectors, with great user experience. To enable this purpose, ESM is implementing multiple technology platforms, including ServiceNow, as a service...

Technical Support Engineer1 (Connectrix Team) Delivering technology for a changing world calls for a flexible workforce. Join us to do the best work of your career and make a profound social impact as aTechnical Support Engineeron ourPrimary Storageteam inCork. Key Responsibilities - Supporting Dell Connectivity products for DELL customers across Globe -...

Technical Support Engineer 1 (Networker Team) Join us as a Technical Support Engineer on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers...

Be part of our growing team! Working with us as a Sales Manager for a very promising Enterprise Data Protection Vendor. We have an exciting career opportunity to join our group in a high-impact sales role. This role will be responsible for driving sales in the Enterprise Data Protection market space. The Sales Manager is accountable for the promotion of...

Technical Support Engineer 1 (RPS Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers...

** Your next adventure at VMware is only a click away!** - At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights. Job Description**: - ** The Elevator Pitch: Why will you enjoy this new opportunity?** - Are you passionate about learning and...

Description: A technical support representative is responsible for helping customers with their product related queries / issues over the phone. It involves using product knowledge, language and soft skills to ensure customer requests are addressed in the best possible manner keeping the defined guidelines in mind. Roles and Responsibilities: -Handle inbound...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

Technical Support Engineer 1 (Server Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

**Technical Support Engineer 1 - SecurID** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital...

**About Careem** Careem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app. Careem's mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established in...

Responsible for providing the first level of resolution in troubleshooting network and software issues of all company regions and coordinate with second level support to fix the problem. - Monitoring and Checking KPIs - Troubleshooting windows, Linux and network (VPN) issues. - Can work with different tasks in a smooth and effective way. - Deliver the...

Hiring Work location: 5th Settlement, New Cairo, Cairo, Egypt **Qualifications**: - 1 - 3 years of experience - Nearby locations. - Microsoft or Cisco knowledge - Good experience in network installation and configuration. - Good experience in implementation, administration, and troubleshooting. - Experienced in Microsoft operating systems. - Ability to...

Solves all customers’ inquiries regarding Network issues. Provides an end-to-end ownership to all inquiries till closure. Posts resolution call to ensure customers satisfaction and close the case. Provides customers with appropriate options/right suggestions Fresh Graduate Very good English Good user of Microsoft office CCNA Background, Strong...