Technical Support Engineer 1

**Responsibilities**: - Work Scope: MEA Region - Problem Escalation Handling: 1)Handle issues escalated by hotline L2 agents, customer service centers, and door-to-door engineers ;provide solutions to the issues. 2) Provide remote and real-time guidance and support for frontline maintenance engineers and quick location and solutions for onsite engineers....

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you. You will be working on the latest and top of the line technology suite, becoming an expert in the industry. Our Global Support organization supports...

#New_Launching_Account Teleperformance is #Hiring a Technical support specialist for the USA Market, will be in charge of handling the customers queries regarding our services, introducing the customers to our products and services, handling their billing inquiries, and solve their problems Requirement: - Fluency in English is a must. - Grads...

**Who we are**: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in...

Senior Advanced Support Engineer for Oracle Financial (eBS and Fusion projects) ACS-22000658 **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** **Responsibilities** - ** **Works with the client to understand requirements, functionality and business processes** - ** **Translate...

Creates and executes development plans through gathering requirements to meet business-changing needs and requirements. - Responsible for managing technical risks through creating department plans to deliver high-quality software services to the community. - Maintain quality standards of all software by designing new features and enhancements to expand the...

Senior Support Engineer - Identity Management ACS Consultant-230001R6 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Our Team** Advanced Customer Services (ACS) is looking for experienced **Oracle Identity Governance - JAVA developer** with hands on experience in JAVA...

**Purpose of the job** Coordinate and implement Reverse supply chain process as per company standards and procedures, and set action plan related to Reverse, demand & Supply process for Technical products between Technology, Finance, Suppliers and Procurement, aiming to achieve best results from cost, quality and time perspectives and ensure integration &...

Industry - IT Services - Work Experience - 0-1 year - Salary- City - Cairo - State/Province - Cairo - Country - Egypt - Zip/Postal Code - 11311**About us**: - Index InfoTech is a leading business transformation consulting company. We serve SME and enterprise clients, driving their digital transformation strategy by encompassing business process...

LXT is an emerging leader in the provision of AI training data to power intelligent technology for global organizations, including the largest technology companies in the world. We are currently seeking a Technical Lead (Frontend) at LXT, who will work closely with our engineering, operations and product teams to build the most secure, cutting edge data...

Details Required Experience 2 Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Sql server Networks Requirements and responsibilities ***: - Answer inbound calls to support department - Triage and escalate prioritize support tickets and calls when needed - Identify issues defined by...

Project Technical Lead Are you interested to join the world’s leader in Pervasive Data Intelligence and be part of Teradata Consulting Team. We are looking for someone who enjoys staying abreast of new technologies that may be relevant to future solutions whilst maintaining a balance of supportability, simplicity, and ease of delivery and...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

**What you’ll do**: The primary function of this role is to provide technical product support (pre-sales and post-sales) for Eaton’s critical power components & solutions. The main task is to handle technical RFQs for the Middle East region as a first-level point of contact within the organization. The role is linked with a wide variety of stakeholders...

**Technical Promotion Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

**About the role**: - Perform service changes for internal security administration platforms. - Own and carry out the rollout of new releases for security solutions. - Act as a Technical Operation Owner of new releases. - Create, modify and revoke security employes access control. **About you**: Must have: - B.Sc. degree in Computer/Communications...

Estimating engineers are required to travel to one of the best five petroleum companies in the world in Saudi Arabia *The Estimating Engineer's primary role is to develop multi-discipline conceptual and definitive estimates for heavy industrial, commercial, and residential capital projects, including all cost aspects of engineering, material/equipment, and...

Job Description: - Expert on multiple switches, especially FIS. - Expert in implementation/development of H2H using many ISO 8583 protocol flavors. - Conducting various Certifications/Mandates for international and local card schemes (Mastercard, VISA, Local Switches (123), CUP and JCB). - Knowledge of Mobile Payment solution NFC technology. - CMS...