Customer Support Field Engineer Iii

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

Wasla is the first ever emerging markets mobile web browser and desktop extension that helps users save money, pay securely, build their credit profiles and gain access to flexible and convenient financing "Buy Now Pay Later" through an End-to-End E-commerce Experience. **If you’re** looking for a new opportunity to make your mark, then this seat is for...

Mid-level Professional Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a...

**J**ob Description**: - Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

Senior Advanced Support Engineer for Oracle Financial (eBS and Fusion projects) ACS-22000658 **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** **Responsibilities** - ** **Works with the client to understand requirements, functionality and business processes** - ** **Translate...

English fluency is a MUST Job description - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively,...

Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all troubleshooting and...

1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...

Technical Support Engineer 1 (Server Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

**RSA - Technical Support Engineer 1** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...

Senior Support Engineer - Identity Management ACS Consultant-230001R6 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Our Team** Advanced Customer Services (ACS) is looking for experienced **Oracle Identity Governance - JAVA developer** with hands on experience in JAVA...

**Responsibilities**: - Work Scope: MEA Region - Problem Escalation Handling: 1)Handle issues escalated by hotline L2 agents, customer service centers, and door-to-door engineers ;provide solutions to the issues. 2) Provide remote and real-time guidance and support for frontline maintenance engineers and quick location and solutions for onsite engineers....

**Is seeking to hire: Sales Engineer (outdoor) experience form (3-5 years)** **With The following credentials**: Develop, organize and submit sales plans, forecasting, pipelines and reports in a regular timeframe - Identify potential customers e.g. by using business directories, company customer data base, following leads from existing clients, and...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

Industry - IT Services - Work Experience - 0-1 year - Salary- City - Cairo - State/Province - Cairo - Country - Egypt - Zip/Postal Code - 11311**About us**: - Index InfoTech is a leading business transformation consulting company. We serve SME and enterprise clients, driving their digital transformation strategy by encompassing business process...

**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Application Support Specialist - Subject Mater Expert** - Execute...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

**_Responsibilities: - ** - Integrate technical knowledge and business understanding to create solutions for customers. - Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents. - Participate in Customer Expectation management as part of escalation process. - Build relationship with management in...