Application Support and Cloud Operations Engineer

2 weeks ago


Mansoura, Egypt Orange Business Services Full time

**About the role**:
**Application Support and Cloud Operations Engineer**

**Mission**:
**Key tasks and responsibilities**:
Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis):
**Technical responsibilities**:

- Handle, diagnose and route in real-time incoming trouble tickets
- Responsible for 2nd level technical support and escalation
- Communicate planned/unplanned outages to end users
- Providing L2 support for the cloud infrastructure

**Functional responsibilities**:

- Collaborating within the team

**About you**:
**Functional Skills**:

- Troubleshooting skills
- Strong ability to work in a team
- Excellent written and verbal communication skills
- Time management

**Technical Skills**:

- Operating system administration & scripting (Windows, Linux)
- Database administration (Oracle, Sybase, SQL Server, MySQL)
- Web Services (SOAP, REST)
- Development using one of this list (Python ,Java, ASP.NET, node.js, C# ,PHP, react.js)
- Big Data platforms, pervious work on Hadoop or mongo DB
- Continuous delivery tools (Dockers, Kubernetees, Ansible )
- Security protocols (ethical hacking is a plus)

Good experience in working in agile and devops is a plus

Good understanding of network protocols (CCNA is a plus)

ITIL foundation knowledge (certificate is a plus)

**Educational background**:

- B.Sc. in computer science or equivalent
- Fluent in English
- Fluent in French is a plus
- At least 2 years of experience working within the IT field

**Additional information**:
Mission:
**Department**:
Customer Marketing& Innovation

**Contract**:
Regular



  • Mansoura, Egypt Orange Business Services Full time

    **About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...


  • Mansoura, Egypt Talent Pal Full time

    Location: Egypt / Cairo Governorate, EG- Employment Type: Full Time- Job ID: 33683Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients path to digital...


  • Mansoura, Egypt IBM Full time

    **Introduction** As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally,...


  • Mansoura, Egypt Unifonic Full time

    Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Application Support Specialist - Subject Mater Expert** - Execute...


  • Mansoura, Egypt Spectro Systems Full time

    Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

  • DevOps Engineer

    6 days ago


    Mansoura, Egypt INNOCALLS Full time

    Partner with development and operations teams to develop practical automation solutions and custom modules. Troubleshoot automation issues and find practical solutions that move projects forward in a timely manner - Configure and fine-tune cloud infrastructure systems - Support cloud servers including security configurations, patching, and troubleshooting. -...


  • Mansoura, Egypt Oracle Full time

    Senior Support Engineer - Identity Management ACS Consultant-230001R6 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Our Team** Advanced Customer Services (ACS) is looking for experienced **Oracle Identity Governance - JAVA developer** with hands on experience in JAVA...


  • Mansoura, Egypt Dell Technologies Full time

    Technical Support Engineer 1 (Server Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...


  • Mansoura, Egypt RSA Full time

    **RSA - Technical Support Engineer 1** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...


  • Mansoura, Egypt Ecolab Full time

    **Our Commitment to Diversity and Inclusion** At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for...


  • Mansoura, Egypt Panasonic Avionics Corporation Full time

    **Who we are**: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in...

  • Software Engineer

    7 days ago


    Mansoura, Egypt Canonical - Jobs Full time

    Canonical is looking for a talented software engineer to join our distributed team that builds Anbox Cloud, which enables cloud-hosted containerised Android instances, and powers various Android streaming services such as gaming, medical security, and innovative new phone capabilities. **Key responsibilities** - Develop and maintain various components in Go...

  • Cloud Value Rep

    2 weeks ago


    Mansoura, Egypt Oracle Full time

    Cloud Value Rep-2200073M **Applicants are required to read, write, and speak the following languages**: English **Detailed Description and Job Requirements** Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts). Primary job duty is to sell...

  • Kernel Engineer

    2 weeks ago


    Mansoura, Egypt Canonical - Jobs Full time

    The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu Linux kernels, which run on a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large scale cloud environments. The Kernel Team has openings for software engineers in a number of aspects that include but...


  • Mansoura, Egypt Vodafone Full time

    **Role purpose**: **Key accountabilities and decision ownership** - Ensure accurate and on time data delivery and service availability according to agreed SLA. - Effective supporting the finance monthly closing activities and the Bi-Weekly trade review reports - Evaluate, solve and log reported problems during handling daily operational service requests...


  • Mansoura, Egypt Ericsson Full time

    As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for...


  • Mansoura, Egypt Tribal Credit Full time

    **Overview** Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency physical and...


  • Mansoura, Egypt Oracle Full time

    Senior Advanced Support Engineer for Oracle Financial (eBS and Fusion projects) ACS-22000658 **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** **Responsibilities** - ** **Works with the client to understand requirements, functionality and business processes** - ** **Translate...


  • Mansoura, Egypt Top Business Human Resources Full time

    Job Description: - Design and deploy functional networks (LAN, WLAN, WAN) - Configure and install software, servers, routers and other network devices - Monitor network performance and integrity - Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure - Automate tasks and monitor their effectiveness - Mentor team...

  • Devsecops Engineer

    6 days ago


    Mansoura, Egypt Procore Technologies Full time

    Job Description _ About the Role This role reports to the Senior DevSecOps Engineer, and is based in Cairo, Egypt. We’re looking for someone to join our team immediately. **What you’ll do**: - Build and maintain cloud infrastructure security, compliance, performance, and resilience controls - Build and maintain secure Continuous Integration /...