Technical Support Specialist

#New_Launching_Account Teleperformance is #Hiring a Technical support specialist for the USA Market, will be in charge of handling the customers queries regarding our services, introducing the customers to our products and services, handling their billing inquiries, and solve their problems Requirement: - Fluency in English is a must. - Grads...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Technical Promotion Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

**Responsibilities**: - Work Scope: MEA Region - Problem Escalation Handling: 1)Handle issues escalated by hotline L2 agents, customer service centers, and door-to-door engineers ;provide solutions to the issues. 2) Provide remote and real-time guidance and support for frontline maintenance engineers and quick location and solutions for onsite engineers....

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Application Support Specialist - Subject Mater Expert** - Execute...

Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all troubleshooting and...

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

I am looking for English speakers for a "US" Technical Support account with 8500 Net. Technical background is a MUST Fluency in English Flexible with rotational shifts 24/7 Graduates, gap, and dropouts Transportation back trip only Location New Cairo Profit Share Career path If interested and u meet the requirements please Dm me or fill out the...

**About the role** This is an excellent opportunity for a product specialist with a passion for sales to join a market-leading organisation. You will be required to organise and present successful, detailed training workshops and seminars to professional-level consumers and distributors regarding the technicalities and capabilities of the medical technology...

1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...

Technical Support Engineer 1 (Server Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

**J**ob Description**: - Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational...

Job Description: - Expert on multiple switches, especially FIS. - Expert in implementation/development of H2H using many ISO 8583 protocol flavors. - Conducting various Certifications/Mandates for international and local card schemes (Mastercard, VISA, Local Switches (123), CUP and JCB). - Knowledge of Mobile Payment solution NFC technology. - CMS...

Technoidee is proud to be hiring an IT Specialist for one of the fastest growing Saudi startup with multiple offices in MENA region including Egypt. Job duties: - Responsible for the Implementation of the Hardware & Software installation. - Responsible for the initial product know-how and training - Responsible for scheduling the Installation appointments...

Project Technical Lead Are you interested to join the world’s leader in Pervasive Data Intelligence and be part of Teradata Consulting Team. We are looking for someone who enjoys staying abreast of new technologies that may be relevant to future solutions whilst maintaining a balance of supportability, simplicity, and ease of delivery and...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Aufgaben EQ, Fleet & MB Certified Senior Specialist will support the Corporate / Direct Sales and Corporate / Fleet related topics. He or she will also support Sales Operations. Main tasks EQ - Steering and monitoring of the sustainable development of the EQ business - Support Head of Sales / Field Force within all EQ relevant topics. Mercedes-Benz...

**COMPANY DESCRIPTION** The Program Specialist will support the Scholarship and Exchange Department in the administration of various grants and service for a fee program. S/he will provide scholarship assistance as well as conduct day-to-day activities within the department, most importantly certification service, and provide up-to-date information about...

**Quality and continous improvement specialist (Manufacturing industry)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities,...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...