Senior Manager, Customer Experience

At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications such as New York Times, GQ, Vogue, Elle, and The Wall St. Journal. Kotn was founded in Toronto by three best friends,...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Job Description & Specification: We are hiring for one of the multinational companies in Cairo, Egypt Job Requirements Educational Qualification: - Bachelor of Computer Science or relevant degrees **Experience**: - A minimum of 5 Years in Sales\ business development relevant experience. - A minimum of 10 Years overall experience. - Comfortable holding...

Services Project/Program Management Senior Analyst It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Experience in the translation field; and previously worked in translation offices and companies - Experience in the Legal field of translation - Have experience as a legal translator and professional in using translation software like Trados CAT tools. - Required language pairs: English - Arabic and vice versa **Job Type**: Contract **Education**: -...

**About the role**: Part of a team of OCB-CSD-SQWAD-Q&P, the « Senior Transverse Project Manager, Tool Usage and Configuration Expert» has for main objectives: - to drive and harmonize configuration processes of OCB Operation, in partnership with all OCB Operation teams, Process Owner, Service Implementation Expert, Configuration Managers, OBS IT and OCB...

Planning and delivering CRM strategies across the Hospital encouraging customer retention and customer loyalty, Play an integral role in helping increase brand awareness and hospital. - Minimum Education: Bachelors / Master Degree in public relations, marketing, or related field, Medical Background will be preferred - Minimum Work Experience: 3 to 7 years of...

Role Responsibilities & Key Accountabilities: - Responsible for client relationship management and sales activities across a set of transactional customer accounts - Understands what the sales cycle entails and gains knowledge of particulars for supporting accounts - Maintains pipeline hygiene (renewals and gross) in Salesforce, ensures all client...

**Senior Software developer for International customer** **Title: Senior Azure Devops Engineer** **Industry: IT Software** **Reporting Line: Team Leader/SDS & Client (POC)** **Position Type: Full Time** **Level: Senior** **Location: Cairo Office, New Cairo** **About the job**:You have a strong background as a Azure Devops Engineer and you have ambitions to...

**Purpose of the job** Manage targeted data (mobile internet AND MBB) stimulation programs for the personal prepaid, control and postpaid base that up-lift data ARPU, increase penetration's of data services within the base and convert more customers into data users. The position requires a results-oriented person with strong analytical skills, good...

**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

We are looking for an experienced Senior Accountant to oversee general accounting operations by controlling and verifying our financial transactions. Senior Accountant responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end close procedures. A successful Senior Accountant combines...

Responsible for data integrity of customer information in all systems/tools - Ensures all technical documentations are posted and updated. - Agree handover documentation requirements with key stakeholders and that key activities and deliverables are incorporated in the programme plan to meet the overall programme objectives - Manage and create the production...

To manage the QC department efficiently and coordinate with all other departments to achieve the company targets, profitability and strategy. - To ensure proper training & development of all QC staff and to follow their day to day work, skills matrix and assignment. - To achieve customer quality requirement and satisfaction and respond immediately to any...

Senior Principal OIC/SOA Integration Consultant / Technical Lead - JoinOFS-220009Z1 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Principal Consultant Oracle Applications Techno-Functional - ALL TRACKS - CX, SCM, HCM, FIN/ERP, Technical - EBS and Fusion experience!...

**Position**: Senior Engineer, ASIC Verification **COMPANY PROFILE** eInfochips has over 1700+ professionals, world-class processes and infrastructure spread across 8 delivery centers in Ahmedabad (HQ), Pune, Bangalore and Chennai. The Company has been debt-free, cash-positive and has shown 20%+ Y on Y growth over the past 4 years. With a strong focus in...

Evolvice GmbH is a German software services provider with development hubs in Egypt (Cairo) and Ukraine (Kyiv, Uzhhorod) and well-known companies such as Robert Bosch GmbH, Porsche AG, the WTS tax consulting AG, etc. as customers. Currently, we are searching for a Senior Flutter Developer to complete projects in construction sphere. We are looking for an...

Position Title: Senior IT Department / Section: IT. Position Type: Full time. Roles & Responsibilities - Ensuring that all the IT requirements of the company are met and that the existing systems are functioning optimally - In case new equipment is required, recommend the best systems to the management - Planning budgets of the IT department so as to keep...

**Position**: Senior Software Requirements Engineer Requirement engineering is the process of requirement gathering, understanding, formulating, documenting, maintaining and managing of the requirements. Systematic and disciplined approach is needed for managing the software requirement. This role is a senior level role that requires solid software and...