CRM Support Tech Specialist
4 days ago
**Role Profile**:
- Previous Experience in VF frontline Call center
- Cross functional communication skills
- Ability to manage change across different department and communicate with different levels of the organization
- High Time Management
- Fundamental Knowledge of project management
**Core Competencies & Qualifications**:
- Demonstrates ability of teamwork, flexible, take initiative, set plans and executes them in addition to problem solving, handle multiple tasks/priorities.
- Excellent Analytical, problem solving and Negotiation abilities.
- Ability to solve critical issues.
- Expert level in using customer care systems
- Very Good Analytical and reporting writing skills
- Very Good Presentation skills
- Programming experience
- Shell Scripting
- Java
- Unix and Linux
- Oracle database
- SQL/PLSQL
- Microsoft SQL Server
- Siebel IP17+ Administration
- Provisioning Administration
- UIPath
**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
Together we can.
-
Tech Support Specialist
3 weeks ago
الجيزة, Egypt Teleperformance Full timeTeleperformance is hiring "**Tech Support**" for a **UK Account** with the following benefits and requirements: - 1- Benefits: - Net Salary **EGP 14K/month** (KPIs Included) - Social and Medical Insurance - Gym Access - Discounts in many well-known brands all over Egypt - Promotion opportunities after 6 months based on performance - Free learning &...
-
100% Remote German Customer Service
2 weeks ago
الجيزة, Egypt Callnovo Full timeCallnovo is excited to announce an opening for Bilingual Customer Service Representatives who are fluent in English and German. This remote position will provide support for a leading home electronics brand specializing in smart projectors. We offer a long-term, stable project with the opportunity to work from the comfort of your home. **Key...
-
Promo Engine Support Tech Specialist
2 days ago
الجيزة, Egypt Vodafone Full time**Role Profile**: - Support all Customer value management and Segments promotions - Ensure to Receive scalable & reliable solutions for Promotional offers for production Environment and follow the security and Audit rules. - Manage day-by-day tasks in queue according to priorities set in Opened operational incidents. - Work closely with different commercial...
-
IT Bus. Architecture Tech Sr. Specialist
2 weeks ago
الجيزة, Egypt Vodafone Full time**Role Purpose**: As a Business Architect Sr Specialist, you will act as a strategic enabler, bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand, design, and optimize business capabilities and processes, ensuring alignment with organizational goals. This role combines business architecture...
-
IT Bus. Architecture Tech Sr. Specialist
3 weeks ago
الجيزة, Egypt Vodafone Full time**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...
-
Cloud Microsoft 365 IT Support Specialist
3 days ago
الجيزة, Egypt Jadeer Full time**Job Description: Cloud Microsoft 365 IT Support Specialist (Mac Environment)** **Job Summary**: **Key Responsibilities**: 1. Microsoft 365 Expertise: - Troubleshoot and resolve technical issues related to Microsoft 365 products and services on Mac devices. 2. Cloud Support and Administration: - Manage and maintain cloud-based Microsoft 365 solutions,...
-
Business Development Team Lead
3 weeks ago
الجيزة, Egypt Laoret Full time**About the Job**: The Team Lead, Business Development is responsible for guiding a team of Business Development Specialists in developing new business relationships and enhancing support for existing clients. This role requires a strategic mindset, excellent leadership skills, and a strong understanding of the translation industry. **Responsibilities**: -...
-
Business Development Team Lead
2 weeks ago
الجيزة, Egypt BayanTech Full time**About the Job**: The Team Lead of business Development is responsible for guiding a team of Business Development Specialists in developing new business relationships and enhancing support for existing clients. This role requires a strategic mindset, excellent leadership skills, and a strong understanding of the translation...
-
Vodafone Cash Marketing Specialist
3 weeks ago
الجيزة, Egypt Vodafone Full time**Role Purpose**: Vodafone Cash Marketing Specialist is responsible for looking after product KPI’s in terms acquisitions, market penetration, stretching ARPU, and customer retention and dormancy. **Role Profile**: - **Product Ownership**:Take full responsibility for the product lifecycle, from ideation to execution, ensuring alignment with the...
-
Talent Acquisition Specialist
23 hours ago
الجيزة, Egypt Future Group Full timeJoin Our Dynamic Team as a **Talent Acquisition Specialist!** Are you passionate about finding the right people for the right roles in a leading global company? Look no further! At Future Group, we are a leader in translation and localization services and are seeking a proactive Talent Acquisition Specialist to join our team and help us continue to grow and...
-
QA & Testing Automation Tech Specialist
2 weeks ago
الجيزة, Egypt Vodafone Full time**Role Profile**: You’ll be working on: - VBU Area. - Work in agile environment with different teams (Development, Business, Operations and Design) to assure the QA coverage. - Attend planning meetings, provide feedback on user stories and create acceptance criteria. - Create & Execute Manual & Automated Test scenarios /Test cases. - Setup test...
-
IT Support Specialist
2 weeks ago
الجيزة, Egypt BayanTech Full timeInstalling, configuring, and upgrading computer hardware and software - Installing and upgrading anti-virus software to ensure security at the user level. - Performing tests and evaluations on new software and hardware. - Installing and troubleshooting CCTV. - Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive,...
-
Senior Business Developer
2 weeks ago
الجيزة, Egypt BayanTech Full time**About the Job**: The Senior Business Development Specialist will play a pivotal role in driving the growth of Bayantech by developing strategic business relationships and enhancing client support. This position requires a seasoned professional with a deep understanding of the translation industry, strong sales acumen, and the ability to lead initiatives...
-
Senior Business Developer
1 week ago
الجيزة, Egypt BayanTech Full time**About the Job**: The Senior Business Development Specialist will play a pivotal role in driving the growth of Bayantech by developing strategic business relationships and enhancing client support. This position requires a seasoned professional with a deep understanding of the translation industry, strong sales acumen, and the ability to lead initiatives...
-
Billing Software Tech Specialist
3 weeks ago
الجيزة, Egypt Vodafone Full time**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...
-
Senior Business Development
2 weeks ago
الجيزة, Egypt Laoret Full time**About the job** The position of Business Development Specialist is responsible for developing new business relationships and serving as the first level of support to existing clients. **Responsibilities** - Develop a growth strategy focused both on financial gain and customer satisfaction. - Prospect and target new clients/opportunities. - Build and...
-
Digital Marketing Specialist
1 week ago
الجيزة, Egypt CloudCorner Full time**We’re Hiring: Digital Marketing Specialist!** Are you passionate about all things digital? Do you have a knack for creating and executing marketing strategies that drive results? Join our team as a **Digital Marketing Specialist** and take your career to the next level! What You’ll Do: - Analyze and report on campaign performance, making data-driven...
-
Customer Support Specialist
3 weeks ago
الجيزة, Egypt Teleperformance Full time_Teleperformance is hiring for a Technical support, we are looking for experienced people in the Customer service field to join one of the leading technical accounts._ **Requirements**: Fluency in English is a MUST (Level B2+) Ready to start immediately Not less than 1 year experience in Customer service Flexible with Fixed Shifts Flexible with working from...
-
Ai Delivery Sr Specialist
2 weeks ago
الجيزة, Egypt Vodafone Full time**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...
-
Junior People and Culture Specialist
2 weeks ago
الجيزة, Egypt BayanTech Full time**Job Overview**: Join BayanTech as a Junior People and Culture Specialist and become an integral part of shaping our organizational culture, supporting employee experiences, and contributing to talent development strategies. In this role, you will assist in various HR-related tasks, including recruitment, employee engagement, performance management, and...