IT Support Specialist

4 months ago


الجيزة, Egypt BayanTech Full time

Installing, configuring, and upgrading computer hardware and software
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations on new software and hardware.
- Installing and troubleshooting CCTV.
- Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
- Adding and updating the inventory of all equipment, software, and license users
- Creating and updating IT data documentation if needed.

**Requirements**:

- Bachelor's degree in computer science or a related field.
- 0-1 years of experience working in a help desk environment
- A+, N+ is preferred
- Excellent communication skills
- Highly organized to handle Help desk tickets effectively
- Ability to diagnose and resolve basic computer technical issues
- Flexibility to work a variety of shifts



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