Promo Engine Support Tech Specialist
1 week ago
**Role Profile**:
- Support all Customer value management and Segments promotions
- Ensure to Receive scalable & reliable solutions for Promotional offers for production Environment and follow the security and Audit rules.
- Manage day-by-day tasks in queue according to priorities set in Opened operational incidents.
- Work closely with different commercial teams and Development teams to troubleshoot personalized customer offers and complains
- Ensure on-time Handling for Global reported incidents and maintain system availability 24/7
- Plan releases, Downtimes and provide proper support to released packages
**Core Competencies & Qualifications**:
- Bachelor's degree in computer science, computer engineering, other technical discipline, or equivalent work experience.
- Excellent knowledge in SQL development and tuning.
- Fair knowledge in different programming and scripting languages.
- Passionate about Quality. A love of writing a bugs-free code, tuning, analysis and troubleshooting through a rigorous scientific approach.
- Team Player. You enjoy collaborating with, learning from, and teaching others so we all can become better. You assume the good intent in others, and actively do your part to create a positive work environment.
- Empathy for customers - a desire to serve customers first. You love to help Vodafone’s customer to get them happy with your developed feature.
**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
Together we can.
-
IT Bus. Architecture Tech Sr. Specialist
3 weeks ago
الجيزة, Egypt Vodafone Full time**Role Purpose**: As a Business Architect Sr Specialist, you will act as a strategic enabler, bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand, design, and optimize business capabilities and processes, ensuring alignment with organizational goals. This role combines business architecture...
-
CRM Support Tech Specialist
2 weeks ago
الجيزة, Egypt Vodafone Full time**Role Profile**: - Previous Experience in VF frontline Call center - Cross functional communication skills - Ability to manage change across different department and communicate with different levels of the organization - High Time Management - Fundamental Knowledge of project management **Core Competencies & Qualifications**: - Demonstrates ability of...
-
Application Support Engineer
4 weeks ago
الجيزة, Egypt Jadeer Full timeJadeer is hiring on behalf of one of our clients in Egypt, our client is one of the leaders in software industry **Job Title: Application Support Engineer** **Scope: the scope of an Application Support Engineer is diverse and dynamic, offering numerous opportunities for professional growth and specialization in various areas of technology and...
-
Workflow Systems Tech Sr. Analyst
1 week ago
الجيزة, Egypt Vodafone Full time**Role Purpose**: Workflow Systems Tech Sr. analyst is responsible of analyzing, designing, developing, implementing, and testing Network and IT business requirements, processes, and workflows, he/she will operate and support systems, implement proactive alarms and automations to enhance operational excellence and customer experience. **Role Profile**: -...
-
100% Remote German Customer Service
3 weeks ago
الجيزة, Egypt Callnovo Full timeCallnovo is excited to announce an opening for Bilingual Customer Service Representatives who are fluent in English and German. This remote position will provide support for a leading home electronics brand specializing in smart projectors. We offer a long-term, stable project with the opportunity to work from the comfort of your home. **Key...
-
QA & Testing Automation Tech Specialist
3 weeks ago
الجيزة, Egypt Vodafone Full time**Role Profile**: You’ll be working on: - VBU Area. - Work in agile environment with different teams (Development, Business, Operations and Design) to assure the QA coverage. - Attend planning meetings, provide feedback on user stories and create acceptance criteria. - Create & Execute Manual & Automated Test scenarios /Test cases. - Setup test...
-
Cloud Microsoft 365 IT Support Specialist
2 weeks ago
الجيزة, Egypt Jadeer Full time**Job Description: Cloud Microsoft 365 IT Support Specialist (Mac Environment)** **Job Summary**: **Key Responsibilities**: 1. Microsoft 365 Expertise: - Troubleshoot and resolve technical issues related to Microsoft 365 products and services on Mac devices. 2. Cloud Support and Administration: - Manage and maintain cloud-based Microsoft 365 solutions,...
-
Head of Technology
3 weeks ago
الجيزة, Egypt McLedger Full time**Company Description** Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing...
-
SEO Specialist
4 weeks ago
الجيزة, Egypt Laoret Full timeWe're seeking a talented SEO Specialist with 2-3 years of experience to join our growing team. In this role, you'll be responsible for developing and implementing a comprehensive SEO strategy to improve our website's search engine ranking and attract high-quality traffic. **Responsibilities**: - Conduct a deep dive into our website's SEO health through a...
-
Ai Delivery Sr Specialist
3 weeks ago
الجيزة, Egypt Vodafone Full time**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...
-
Talent Acquisition Specialist
1 week ago
الجيزة, Egypt Future Group Full timeJoin Our Dynamic Team as a **Talent Acquisition Specialist!** Are you passionate about finding the right people for the right roles in a leading global company? Look no further! At Future Group, we are a leader in translation and localization services and are seeking a proactive Talent Acquisition Specialist to join our team and help us continue to grow and...
-
IT Support Specialist
3 weeks ago
الجيزة, Egypt BayanTech Full timeInstalling, configuring, and upgrading computer hardware and software - Installing and upgrading anti-virus software to ensure security at the user level. - Performing tests and evaluations on new software and hardware. - Installing and troubleshooting CCTV. - Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive,...
-
Digital Marketing Specialist
3 weeks ago
الجيزة, Egypt CloudCorner Full time**We’re Hiring: Digital Marketing Specialist!** Are you passionate about all things digital? Do you have a knack for creating and executing marketing strategies that drive results? Join our team as a **Digital Marketing Specialist** and take your career to the next level! What You’ll Do: - Analyze and report on campaign performance, making data-driven...
-
Customer Support Specialist
5 days ago
الجيزة, Egypt Teleperformance Full time_Teleperformance is hiring for a Technical support, we are looking for experienced people in the Customer service field to join one of the leading technical accounts._ **Requirements**: Fluency in English is a MUST (Level B2+) Ready to start immediately Not less than 1 year experience in Customer service Flexible with Fixed Shifts Flexible with working from...
-
Junior People and Culture Specialist
3 weeks ago
الجيزة, Egypt BayanTech Full time**Job Overview**: Join BayanTech as a Junior People and Culture Specialist and become an integral part of shaping our organizational culture, supporting employee experiences, and contributing to talent development strategies. In this role, you will assist in various HR-related tasks, including recruitment, employee engagement, performance management, and...
-
Junior People and Culture Specialist
3 weeks ago
الجيزة, Egypt BayanTech Full timeJoin BayanTech as a Junior People and Culture Specialist and become an integral part of shaping our organizational culture, supporting employee experiences, and contributing to talent development strategies. In this role, you will assist in various HR-related tasks, including recruitment, employee engagement, performance management, and implementing...
-
Mechanical Sales Engineer
2 weeks ago
الجيزة, Egypt Atum integrated services Full time**Company Description** ATUM Integrated Services comprises two entities: ATUM Steel Structure Workshop in Suez and ATUM Flexible Joint Workshop in 6th October. The Steel Structure Workshop specializes in fabricating piping fittings, high-pressure piping systems, tanks, pressure vessels, steel structures, and assemblies. **Role Description** This is a...
-
M3 Tech-dev Consultant, Senior
4 weeks ago
الجيزة, Egypt Infor Full timeGeneral information - Country Egypt - City Giza - Job ID 43308 - Department Infor Consulting Services - Experience Level MID_SENIOR_LEVEL - Employment Status FULL_TIME - Workplace Type Hybrid - Description & Requirements - Responsible for analyzing and interpreting client requirements, drafting technical programming specifications as required. -...
-
Digital Marketing Sr. Specialist
2 weeks ago
الجيزة, Egypt Vodafone Full time**Role Purpose**: The Digital Marketing Sr specialist is mainly responsible of enriching Vodafone’s Digital Channels’ (Ana Vodafone Application/Website) experience and ensuring that the digital channels are becoming a part of our customers’ daily lives emphasizing on Vodafone Egypt being a leader in Digital Market. **Job Profile**: - Responsible for...
-
Helpdesk Specialist
1 week ago
محافظة الجيزة, Egypt Abgad Full time**Job Scope**: As an IT Help Desk Specialist, your primary responsibility will be to provide technical assistance and support to end-users within Abgad. You will respond to inquiries, diagnose and resolve technical issues, and ensure that computer systems and networks are functioning efficiently. In this role, you will be an essential point of contact for...