Senior Service Readiness Manager

**About the role**: The purpose of Service Readiness Manager role is to lead the customer Journey from Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Build and Run teams. DUTIES &...

**About the role**: - work with DGPO & Managment to finalize the crisis model - followup on BTG Major incidents and create a PIR to each ticket(to be extended to the rest of technologies) - allign with process owners to make sure that the crisis process documents are updates according to the new module - work with L1 Incident manager to finalize post crisis...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Export Specialist - Ready-Made Garments** **Project Overview and Role**: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on six...

Project Overview and Role: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on six selected sectors: engineering products, food...

Senior Manager, Service Delivery Senior Operations Manager - US hours - Cairo Bringing smiles is what we do at TTEC... for you and the customer. As a Senior Operations manager working on the Night Shift (US hours) in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

**Mission**: Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a **Service Relationship Manager **to be the voice of the customer within Fortinet. **Objective**: The Service Relationship Manager has a solid technical understanding...

**About the role**: **Responsibilities** - You represent the operations teams for the flexible SDWAN offer project (for both French and international scopes) by - expressing and promoting operational needs - promoting new features and good practices - managing the training needs of the experts - You deliver the right level of communication and KPIs for GDO...

**What you’ll do**: - The Demand Authority provides expert knowledge, working to the technology strategy and aligning the market demands and financial and commercial plans. They ensure, through planning and analysis, the transformation of business demands from ideas into defined and agreed Network and/or IT deliverables. The Demand Authority focusses on...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** As a Senior Specialist, you will be one of the Technical members within the Common Use Team which ensures all our customers’ (Airports, Airlines, and their customers) day-to-day operations run smoothly. Whether it...

Service Delivery Manager-230003QW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Service Delivery Manager** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables &...

Reporting To: Director, Digital and IT **Location**: Arab Support Centre, World Scout Bureau, Cairo Egypt (Local Hire) **Duration**: 3-year contract, renewable **Summary** The Senior Manager, IT and Digital Services is a pivotal role within the World Scout Bureau with worldwide responsibilities for our digital systems and platforms. Reporting to the...

Janssen JENA is recruiting for a** **Senior Product Manager Immunology **to be based in Cairo, Egypt. **Summary of the job**: **The Senior Product Manager Immunology **will: - Develop sales and marketing programs across the JENA cluster. - Identify and delineate market conditions for future programs to expand sales and profitability. - Administer and...

**Senior Advisor, Services Project/Program Management - Archer** The Senior Advisor is responsible for the delivery of ''billable'' Pre-packaged & customized Services for Archer engagements. Responsible for managing the life cycle of medium to high complex, risk projects from internal kick off phase through customer turnover. Responsible for the development...

**MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Identifies corporate customer needs and fulfils it with proper bank’s products or services - Handles corporate customers requests and inquiries related to their accounts, products, and services in a professional manner, with referring them to respective Relationship Managers whenever needed - Promotes and...

Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers, perform all Service Operations activities according to SITA...

**Overview Field Service/Support Engineer: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...

Account Services Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** **_ Management Level Definition:_** **_ Responsibilities: _** - risk. - Integrate technical knowledge and business understanding to create. solutions for customers. - Resolve single - and...