Senior Service Readiness Manager

**About the role**: The purpose of Senior Service Readiness Manager is to lead the customer Journey rom Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Build and Run teams. DUTIES &...

**About the role**: The purpose of Service Readiness Manaegr role is to lead the customer Journey rom Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Build and Run teams. DUTIES &...

**About the role**: The purpose of Service Readiness Manager role is to lead the customer Journey from Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Build and Run teams. DUTIES &...

Provide service excellence by identifying key customer/team members business roadblocks, inquiries or proof of concept requirements as well as the technical skills that require upskilling for helping team members to be successful in order to ensure exceptional performance. - Determine team members needs by supplementing the standard assessment techniques and...

**About the role**: - work with DGPO & Managment to finalize the crisis model - followup on BTG Major incidents and create a PIR to each ticket(to be extended to the rest of technologies) - allign with process owners to make sure that the crisis process documents are updates according to the new module - work with L1 Incident manager to finalize post crisis...

**votre rôle**: - work with DGPO & Managment to finalize the crisis model - followup on BTG Major incidents and create a PIR to each ticket(to be extended to the rest of technologies) - allign with process owners to make sure that the crisis process documents are updates according to the new module - work with L1 Incident manager to finalize post crisis...

**Consultancy - Lean Management for Ready Made Garments SMEs** **Project Overview and Role**: Palladium is implementing the USAID/Trade Reform and Development in Egypt (TRADE) Activity contract, which has a 5-year timeframe. The goal of the TRADE Activity is to increase Egypt’s international trade by increasing exports from SMEs, and in particular New and...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**About the role**: As Part of the Orange Business Service Stragtegy to Simplify and Automate our Business Model, The Operations Readiness Automation Director will be a new role with full end-to-end responsibility about the customer Jouroney from Build to Run in a smooth and Automated business model within ESC The mission of the **The Operations Readiness...

**Responsibilities**: - Manage overall accountability of the Quality of Service of EDH. - Closely follow up and communicate with OCB SDM for EDH service. - Ensure structured reporting and needed KPIs are provided to measure the SLA achievements and present it to OBS IT management. - Ensure the needed monitoring is implemented to effectively support the...

**Export Specialist - Ready-Made Garments** **Project Overview and Role**: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on six...

Project Overview and Role: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on six selected sectors: engineering products, food...

**About the company**: Are you ready to join the Rockstar FinTech company? We are curving the world's financial services by facilitating one-of-a-kind services that help people's lives. Money Fellows is positioned as one of the most booming FinTechs in the MENA region providing state-of-the-art technologies that support our market fit financial services...

Senior Manager, Service Delivery Senior Operations Manager - US hours - Cairo Bringing smiles is what we do at TTEC... for you and the customer. As a Senior Operations manager working on the Night Shift (US hours) in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 5+ years of leading large complex programs experience Do you want to enable Amazon to provide high quality products to its...

KEY RESPONSIBILITIES AND TASKS: - Quality Risk Management- Supervise and participate in creation & Maintenance of a system capable to consistently identify, analyze, evaluate, control, communicate and review of potential or identified risks related to quality and GxP compliance in alignment with global quality documents- - Manage the periodical update of the...

**Mission**: Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a **Service Relationship Manager **to be the voice of the customer within Fortinet. **Objective**: The Service Relationship Manager has a solid technical understanding...

**Service Relationship Manager - Fortinet Advanced Support** The Service Relationship Manager’s (SRM) main goal is to build strong pivotal relationships with a select group of strategic customers for the effective delivery of Fortinet’s premium level support services - Advanced Support. The Fortinet SRM is consultative in their approach and works to...

Introduction As a Application Management Services Service Line leader, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re...

In Financial Accounting & Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function. You will...