Vendor Management Specialist

6 days ago


Cairo, Egypt Sary Full time

**Glimpse about Sary**

Sary is the leading Online B2B Platform in the Middle East. As pioneers, we don't cut corners and audacious dreamers, continue wise guidance to push the envelope for rooted inefficiencies in the supply chain and endless growth for everyone. Enabling our customers and partners comes from within the organization with a seamless connection.

We share this journey with reputable VCs, FMCG leaders, and daring entrepreneurs to capture this massive opportunity such as (Sanabil, STV, Derayaha and Raed Ventures). We're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey

**About the role**
Vendor Operation Specialist is responsible for oversight and day to day relationship management of assigned third party vendors contracted to complete work for the UW Health Revenue Cycle. This position serves the revenue cycle’s need for the centralization and management of all third-party vendors to ensure vendors are performing to expectations and agreements set in the contract language.

**Key Responsibilities**:

- Responsible for managing all onboarding related processes are documented, verified, and updated on a regular basis.
- Maintain the onboarding cycle of new partners within the agreed and defined SLA.
- Ensure that all content on the platform is matching the business guidelines and meets the customer expectations in terms of availability of photos, description of items and lacks any grammatical mistakes.
- Meets the SLA for partner related requests to improve while maintaining highest quality standards and to meet expectations of the partners.
- Lead and manage the configurations team to ensure that SLAs are met in terms of publishing new offers, finalizing all interdepartmental requests while maintaining highest quality standards.
- Forecasting the expected demand for requests of new restaurants, menu update requests, number of expected POS required along with total number of marketing & sales requests to allocate the correct number of resources and ensure that stock levels are maintained.
- Ensure that all installations are completed within the agreed SLAs and that all trouble tickets and requests related to POS devices are handled in a timely manner to maintain partner expectations.
- Build a strong team that is independent and able to execute tasks to meet expectations of internal and external partners.
- Identify gaps and deliver feedback to stakeholders and process owners.
- Ensure maintaining a high level of partner satisfaction & NPS to improve the overall brand perception.
- Align the Stakeholders from the other Divisions to ensure delivering on the operations roadmap.
- Reporting & analyzing data to define gaps and continuously improve processes through recommendations to improve the overall operational efficiency and productivity
- Ensure the documentation and implementation of policies, procedures, and processes to ensure efficiency and effectiveness.

**Requirements**:
**Qualifications**:

- BS degree in Business administration or any relevant major.
- 1-3 years in same position/industry.
- Proficiency in Microsoft Office, particularly with Excel.
- Strong organizational and stress management skills.
- Strong communication and negotiation skills, both written and verbal.
- Very good command of both written and spoken English.



  • Cairo, Egypt Mrsool | مرسول Full time

    **Specialist, Account Management** **Department: Partnerships.** **Reporting Line: Head of Account Management - HQ** **About the Role?** Responsible for maintaining relationships and working towards driving high partner success satisfaction for new and existing accounts. **What will you do?** - Maintain and build strong relationships with assigned...

  • Customer Care

    1 week ago


    Cairo, Egypt Ebdaa Digital Technology Full time

    **This is a 100% Remote Job** We are looking for a **Customer Care and Operations Specialist** to assist our customers and vendors with technical problems when using our products and services. Responsibilities include resolving customer queries, recommending solutions, and guiding product users/ vendors through features and functionalities. To be...

  • Pms Specialist

    2 weeks ago


    Cairo, Egypt ACT International Full time

    Cairo PMS Specialist Operations Department **Job purpose**: - Handle the system installation cycle (configuration, installation, testing, etc.). - Record of all cases on CRM accurately, resolve and close it within the SLA. - Ensure the project progress as per the implementation plan. - Monitor and review on the escalated tickets to the vendor till...

  • General Manager

    2 weeks ago


    Cairo, Egypt Rawaj - Human Capital Management Full time

    **Role** The General Manager for Egypt will report directly to the founders and be a leading member of the our company team, driving the take-off and growth of the platform in Egypt. Primarily, the BDM will be responsible for developing and executing on our market launch strategy, driving new business and revenue growth and hiring our local team. This will...


  • Cairo, Egypt PepsiCo Full time

    Overview: The ServiceNow & Integrations Specialist is part of the IT Operations team within the PepsiCo CTO Organization in Cairo. - Be the part of a global engineering team responsible for designing, developing, and deploying ServiceNow solutions. - Implement ITSM modules, workflow customization, ticketing, process automation, report development, dashboard...


  • Cairo, Egypt Kyndryl Full time

    571795BR **Why Kyndryl** - Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...


  • Cairo, Egypt Dell Technologies Full time

    Display and Client Peripherals Sales Specialist Dell Technologies’ global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and...


  • Cairo, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor’s degree in Business or a Supply Chain/Procurement/Operations discipline- Ability to think and react in a high-energy, fast paced environment.- Good proficiency in analysis tools including Microsoft Excel- Good written and verbal communication skills Job summary Responsible for the end-to-end process of successful Supplier setup completion on...


  • Cairo, Egypt Orange Business Services Full time

    1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...


  • Cairo, Egypt MaxAB Full time

    Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...


  • Cairo, Egypt DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...


  • Cairo, Egypt Nestle Middle East Full time

    The Role **POSITION SNAPSHOT Location**: Egypt Company: Nestlé Full-time Main Purpose of Job: The Procurement Specialist is responsible for understanding, communicating, and helping to implement sourcing strategies on a local level (at the market) including new or changing items/services, P2P channel management and of new suppliers. The Procurement Support...

  • Purchasing Specialist

    2 weeks ago


    Cairo, Egypt Top Business Human Resources Full time

    Job Description: - Research potential vendors - Compare and evaluate offers from suppliers - Negotiate contract terms of agreement and pricing - Track orders and ensure timely delivery - Review quality of purchased products - Enter order details (e.g. vendors, quantities, prices) into internal databases - Maintain updated records of purchased products,...


  • Cairo, Egypt Noventiq Full time

    **Noventiq is hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...


  • Cairo, Egypt Malvern College Egypt Full time

    **Job** Details**: - Experience Needed: - 4 To 15 Years- Career Level: - Experienced (Non-Manager)- Education Level: - Bachelor's Degree- Salary: - Confidential- Job Categories: - Writing/Editorial- Marketing/PR/Advertising**Skills And Tools**: - Marketing- marketing specialist- editor- media- specialist- Social Media- E-Marketing**Vacancy | Editor &...

  • Engineering Manager

    6 days ago


    Cairo, Egypt Honeywell Full time

    **Design solutions to drive safe living and quality of life**: The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even...


  • Cairo, Egypt Pillars Consultancy Full time

    **Job Purpose**: Manage, and follow up on all the works and activities related to Bank projects in order to achieve our strategic plans by using a variety of project management techniques to ensure that projects are achieving their objectives/goals. **Duties & Responsibilities**: Key Responsibility: - Review carefully new issued RFP in order to ensure that...


  • Cairo, Egypt Nestle Full time

    **Position Snapshot**: Location: Cairo City, Egypt Company: Nestlé Business Services. Full-time **Position Summary**: Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a...


  • Cairo, Egypt Saturn Consultants Full time

    **Job Overview** We are seeking a Digital Marketing Specialist for our company where you should use the latest digital media strategies and tools for marketing purposes. An individual fluent in Arabic and English with excellent graphic design skills is required. - Develop digital media strategies with business goals aligned with the company’s vision. -...


  • Cairo, Egypt Ingram Micro Full time

    **Description** **Digital Marketing Specialist** At Ingram Micro, we are focused at nurturing and empowering our Talent. We believe that our Organization’s success is defined by the people working here. Our work culture is defined by the Tenets of our Success: Results, Integrity, Imagination, Courage, Responsibility & Talent; and driven by our...